Directory entry

Vivienne Robertson, BACP

Credentials: BACP
Experience: 30 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Vivienne Robertson is a counsellor who blends practical conversation with structured therapy. She draws on three decades of experience to help people manage stress, anxiety, low mood and relationship strain. Her style is down-to-earth and focused on clear steps that people can use between sessions.

She offers support for people dealing with grief, anger, sleeping problems and life transitions. She also helps those facing issues such as abandonment, attachment difficulties, communication breakdowns and the fallout from separation or infidelity.

Background and approach

Men’s issues, feelings of emptiness and struggles with guilt or shame are also within her remit. Vivienne trained to MSc level in Mindfulness Studies from the University of Aberdeen and holds BACP membership, which is the British Association for Counselling and Psychotherapy.

Over many years she has worked in services such as Relate and the NHS, and in independent practice with individuals and couples. Her approach mixes Client-Centred Therapy with evidence-based tools like Cognitive Behavioural Therapy and Dialectical Behaviour Therapy. She can also draw on EMDR for trauma-related material and the Gottman Method for relationship work.

Sessions aim to combine listening with simple activities and skills practice. People come for short-term coaching or longer therapeutic work depending on need. Conversations focus on realistic goals, coping techniques and improving day-to-day wellbeing.

Vivienne keeps sessions practical and tailored to each person’s situation.

How Vivienne’s approaches work online

Client-Centred Therapy focuses on listening and creating a supportive space where people set the pace and priorities. It helps with emotional stress, low self-esteem and making sense of difficult feelings. Cognitive Behavioural Therapy (CBT) looks at patterns of thought and behaviour and teaches clear exercises to reduce anxiety and depression symptoms. It is useful for practical problems like sleep issues and managing stress.

Finding the right approach is part of the work. Vivienne will talk with each person about their goals and preferences, and together they will choose methods that fit best. That choice can change over time as needs shift, and techniques from different approaches may be combined to match each situation.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video is helpful for deeper conversations and visual cues, phone calls can be easier when bandwidth is limited, live chat suits brief check-ins, and messaging works for ongoing reflection and short coaching notes. These options make it easier to fit sessions around work, family and other commitments, while keeping therapy consistent and accessible.

What concerns does Vivienne commonly help with?

She works with stress, anxiety, depression, relationship problems and grief, plus issues like sleep difficulties, anger and life changes.

What is her general therapeutic style?

Vivienne combines a person-centred way of listening with structured approaches such as CBT and DBT to produce practical steps people can use between sessions.

What background and experience does she bring?

She has around 30 years of experience, including roles with Relate, the NHS and independent practice, and an MSc in Mindfulness Studies.

What credentials are held and where is she based?

She is a member of BACP, the British Association for Counselling and Psychotherapy, and is based in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and she is not accepting international clients at this time.

What session formats are available?

Therapy is offered by video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are costs and payments handled?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Therapeutic approaches

Experience: 30 years
Registered with: BACP
Languages: English

Contacting Vivienne

Vivienne takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Vivienne Robertson, BACP

Background and approach

How Vivienne’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety