Directory entry

Vivienne James, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteem Depression

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Vivienne James helps people facing stress, anxiety, low mood and relationship strain. She supports those dealing with self-esteem issues, family conflict and motivation. Vivienne works to make talking about difficult feelings easier and less daunting.

She has three years of professional experience in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy (BACP). Vivienne aims to build a calm atmosphere where people can speak honestly and feel heard without judgement.

Background and approach

Sessions focus on practical steps you can try between meetings as well as what comes up in the room. Her work covers a wide range of concerns including panic attacks, mood disorders and workplace stress. She also helps with problems such as abandonment, body image, caregiver stress, control issues, guilt and shame, impulsivity and isolation.

Vivienne offers support around life transitions like divorce, midlife reassessment and questions of life purpose. Conversations with her tend to be straightforward and collaborative. She listens for patterns, highlights strengths and helps people try new ways of coping.

The goal is to leave each session with a small, realistic step to try before the next meeting. Vivienne conducts sessions in English and works with people across the UK. Her approach suits those who prefer practical, empathetic conversations that focus on real-life change and improved day-to-day functioning.

Therapeutic approaches and how online therapy works

Vivienne draws on evidence-based therapeutic techniques that focus on practical change. One common approach helps people identify patterns of thought and behaviour that keep anxiety or low mood active, then tests small changes to see what helps. This kind of work is useful for panic attacks, mood problems and persistent worry.

Another approach emphasises emotional awareness and building coping skills. It supports people to name difficult feelings, understand where they come from and learn new ways to respond in stressful moments. That method often helps with relationship difficulties, shame, guilt and issues with self-esteem.

Finding the right approach is a collaborative process. The therapist will discuss goals, preferences and what feels most useful, then adapt techniques as work progresses. Clients and therapist decide together which tools to try and adjust them over time.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video calls let the conversation feel more like an in-person meeting, phone sessions work well when bandwidth is limited, live chat is good for shorter check-ins and messaging supports ongoing reflection between sessions. These options make it easier to fit therapy around work, caregiving and daily life.

What concerns does this counsellor help with?

Vivienne supports people with stress, anxiety, depression and relationship or family difficulties. She also works with issues like panic attacks, low self-esteem and workplace stress.

How would you describe her therapeutic style?

Her style is straightforward and collaborative. She listens, reflects patterns in thinking and suggests practical steps to try between sessions.

What professional background does she have?

She has three years of professional experience in the United Kingdom and works from that clinical background to support clients.

What credentials and location are on record?

Vivienne is affiliated with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.

Which languages and international options are offered?

Sessions are offered in English. International clients are not currently accepted.

What formats are available for sessions?

She offers video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.

How are sessions paid for?

Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Vivienne

Vivienne takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Vivienne James, BACP

Background and approach

Therapeutic approaches and how online therapy works

Areas of focus

What this therapist works with

Others working with stress, anxiety