Vicky Czuffer, NCPS

Online approaches that focus on your goals

Client-Centred Therapy puts the person’s own experience at the heart of sessions. The counsellor listens closely, reflects what the client brings, and helps people recognise their strengths and choices. This approach can be useful for stress, low self-esteem and recovery from difficult experiences.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact. It teaches simple, practical techniques to manage anxiety, depression, sleeping and eating problems, and unhelpful thinking patterns.

Solution-Focused Therapy concentrates on small, achievable changes and clear goals. It is helpful when someone needs practical steps to move forward fast, such as improving coping with life changes or work stress.

Finding the right approach is part of the work. The counsellor will talk with each person about their needs, goals and preferences and choose or combine methods together. That collaborative decision helps make sessions feel relevant and useful.

Online therapy options include video calls, phone sessions, live chat and text-based messaging. Video calls let people use visual cues and build rapport, while phone sessions can fit into a busy day or use less bandwidth. Live chat and messaging support brief check-ins, written reflections and flexible scheduling. These formats make it easier to get help from different locations and at times that suit everyday life.