Directory entry

Susanne (Susie) Robinson, BACP

Credentials: BACP
Experience: 28 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsTrauma and abuse Depression

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Susanne (Susie) Robinson helps people with stress, anxiety, depression and trauma. She supports those facing relationship strain, family problems, addiction concerns and grief. She also addresses issues like self-esteem, eating and sleeping difficulties, parenting stress and workplace pressures.

Susie uses straightforward conversation to help people untangle what matters most to them. She listens and asks questions that bring clarity. Sessions focus on practical steps and on building the strengths someone already has.

Background and approach

Her background spans 28 years working in different settings across the United Kingdom. During that time she has worked with people dealing with complex problems such as domestic violence, dissociation and substance misuse. Susie also supports people struggling with abandonment, attachment issues and blended family tensions.

In practice she draws on several approaches, including Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Emotionally-Focused Therapy, plus client-centred listening and trauma work such as EMDR. She adapts what she uses to fit each person's situation and goals. Sessions are conversational and paced to suit the individual.

Susie aims to create space for people to talk through painful memories, find clearer thinking patterns and try different ways of coping. Her goal is to help people take steady steps toward more manageable days and better relationships. People start by describing what they want to change.

From there Susie and each person agree on aims and practical next steps, revisiting progress along the way.

Therapy approaches and how they work online

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck in them, then choose actions that match their values. It is often useful for anxiety, stress and life transitions. Cognitive Behavioural Therapy looks at the links between thoughts, feelings and behaviour, and offers practical techniques to change unhelpful patterns; it helps with anxiety, low mood and sleep problems. Emotionally-Focused Therapy concentrates on understanding emotions in relationships and improving connection through clearer communication and new interaction patterns.

Choosing the right approach is part of the work. The therapist will discuss options with each person and together they will pick methods that fit the person’s goals and preferences. That decision is revisited as progress is made so the plan stays relevant.

Online sessions are offered by video calls, phone, live chat or text-based messaging to give flexibility. Video sessions allow face-to-face conversation and non-verbal cues, phone sessions can fit into a lunch break or use less bandwidth, and chat or messaging can suit short check-ins or people who prefer writing. These formats make it easier to keep therapy going around work, family or travel commitments while working with registered or accredited professionals.

What kinds of problems does Susie help with?

She supports people facing stress, anxiety, depression, trauma and abuse, relationship and family problems, addictions, grief and intimacy-related concerns.

How would you describe her therapeutic style?

Her style is conversational and practical, focused on listening, helping people spot strengths and agreeing clear steps to try between sessions.

How long has she been practising?

She has 28 years of professional experience working in a range of settings across the United Kingdom.

What are her professional credentials and where is she based?

She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What formats can sessions take?

Sessions are available by video calls, phone sessions, live chat or text-based messaging.

How does pricing work for sessions?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with Susie?

Choose the Start Therapy button, complete a short matching questionnaire, and schedule sessions based on the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 28 years
Registered with: BACP
Languages: English

Contacting Susanne

Susanne takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susanne (Susie) Robinson, BACP

Background and approach

Therapy approaches and how they work online

Areas of focus

What this therapist works with

Others working with stress, anxiety