Directory entry

Susan Humphreys, BACP

Credentials: BACP
Experience: 6 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsGrief Self esteem Depression

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Susan Humphreys is a BACP counsellor practising in the United Kingdom with six years of professional experience. She works in a person-centred way and focuses on meeting each person where they are. Her aim is to listen without judgement and respond with sensitivity and care.

She specialises in stress, anxiety, grief and depression, and helps people cope with life changes and low self-esteem. She also supports people dealing with relationship wounds such as abandonment and attachment issues, and offers help with isolation, jealousy and emptiness.

Background and approach

Medical and caregiving challenges are included too, such as cancer, chronic illness and hospice or end-of-life concerns. Susan uses evidence-based therapeutic techniques and adapts her approach to the situation in front of her. Sessions are shaped by active listening, empathy and a shared plan that reflects each person's goals.

She aims for clear, straightforward conversation rather than jargon. People often come to her when they need help processing loss, navigating a big life transition, or managing ongoing anxiety and stress. She supports parents and carers dealing with strain and helps individuals find a sense of purpose again after major changes.

Susan offers video calls, phone sessions, live chat and text-based messaging, and accepts international clients. To begin, people complete a short matching questionnaire and then schedule sessions according to her availability.

Therapeutic approaches and online working

Person-centred therapy focuses on listening and empathy. The therapist aims to create space for people to talk through their concerns and to shape sessions around their values and goals. This approach often helps with grief, anxiety and decisions about life changes.

Evidence-based therapeutic techniques are also used to address specific problems like depression, chronic illness adjustment and stress management. These techniques give practical tools for coping and help people build new ways of responding to difficult feelings.

Deciding which approach to use is a collaborative process. The therapist will talk with the client about what they want to achieve and test methods that match those aims. Together they adapt the plan as progress is made so the work stays relevant and useful.

Online therapy offers flexibility in how sessions happen. Video calls are good for a closer face-to-face feel, phone sessions suit people with lower bandwidth or who prefer not to be on camera, and live chat or text messaging can be useful for shorter check-ins or when a written format feels easier. These options make it simpler to fit therapy around work, caregiving and travel, and let people continue therapy when life circumstances change.

What concerns does this counsellor address?

Susan focuses on stress, anxiety, grief and depression, and helps people cope with life changes and low self-esteem. She also works with issues such as abandonment, attachment, isolation, chronic illness and end-of-life matters.

How would you describe her therapeutic style?

She uses a person-centred style that emphasises listening, empathy and no judgement. Sessions are tailored to the individual's needs and goals.

What is her professional background?

She has six years of professional experience as a counsellor and psychotherapist and works from a person-centred perspective.

Where is she based and what credential does she hold?

She practises in the United Kingdom and holds a BACP credential as supplied in her profile.

Can I work with her if I live outside the UK?

Yes. She accepts international clients and offers remote session formats that make cross-border work possible.

Which session formats are available?

Sessions are offered by video call, phone, live chat and text-based messaging to suit different needs and schedules.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin therapy with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to her availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Grief

Experience: 6 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Humphreys, BACP

Background and approach

Therapeutic approaches and online working

Areas of focus

What this therapist works with

Others working with stress, anxiety