Directory entry

Shamma Khatun, BACP

Credentials: BACP
Experience: 6 years
Practising in: United Kingdom
Languages: English, Bengali
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGrief Depression

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Shamma Khatun offers a client-centred approach that puts each person at the heart of the work. She uses listening and gentle reflection to help people make sense of stress, anxiety, grief and relationship strain. Shamma explains things plainly and aims to create a calm space for people to talk through what matters most.

She has six years of practical experience working across community and hospice settings. That background includes supporting bereaved people and helping those facing identity or faith changes.

Background and approach

Those roles shaped her interest in grief, cultural and faith-related concerns and the pain that can come with shame or isolation. In sessions she focuses on understanding how a person sees their life and what feels important to them. Conversations explore feelings, values and choices so people can decide what they want to change.

This approach is useful for issues such as depression, panic, parenting stress, self-esteem and coping with life transitions. Shamma also works with people facing trauma, compassion fatigue and relationship or communication problems. She notices patterns such as avoidance or fear of commitment and helps people reflect on those patterns.

Her work can include practical steps for everyday coping and emotional pacing. Shamma is a BACP member, which means she follows that professional ethical framework. She offers sessions in English and Bengali and meets people across the United Kingdom and internationally.

To begin, people complete a short matching questionnaire and then arrange sessions to suit their schedule.

Client-centred care via online therapy

Client-Centred Therapy places the person at the centre of sessions. The counsellor listens closely, reflects what is heard and supports people to find their own answers. This approach helps with grief, identity questions, relationship concerns and emotional overwhelm by focusing on how someone experiences their life.

Finding the right approach is a collaborative process. The counsellor will discuss goals, preferences and what feels most helpful, then adapt the way of working as the relationship develops. This means the approach can change over time to meet shifting needs and priorities.

Online sessions are offered by video call, phone, live chat and text-based messaging. Video calls are useful for face-to-face conversation and visual cues. Phone sessions use less bandwidth and can fit into a break at work. Live chat and messaging suit shorter check-ins or people who prefer writing over speaking. These options make it easier to arrange therapy around work, travel or family life and to choose the format that matches practical needs and comfort.

What concerns does she help with?

She supports people dealing with stress, anxiety, depression, grief, trauma and relationship difficulties among other issues.

What is her therapeutic style like?

Her work is client-centred, focusing on listening, reflection and helping people make sense of their feelings and choices.

How much experience does she have?

She has six years of experience working in community and hospice settings supporting bereavement, identity questions and other concerns.

Where is she based and what are her credentials?

She is based in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are supported in sessions?

Sessions are offered in English and Bengali and she is able to work with people internationally.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How is cost handled for sessions?

Costs vary with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.

How do I start working with her?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 6 years
Registered with: BACP
Languages: English, Bengali

Contacting Shamma

Shamma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Shamma Khatun, BACP

Background and approach

Client-centred care via online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety