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Shamiso Mazaiwana, BACP

Credentials: BACP
Experience: 7 years
Practising in: United Kingdom
Languages: English, Shona
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsTrauma and abuse Intimacy-related issues

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Shamiso Mazaiwana offers a warm, person-focused approach to counselling. She uses clear, practical methods to help people manage stress, anxiety and depression. Sessions are delivered in English and Shona and can be by video, phone, chat or text.

Shamiso is based in the United Kingdom and holds BACP accreditation. Shamiso draws on client-centred work to make people feel heard and understood. She also uses cognitive behavioural techniques to identify unhelpful thinking and try small changes that make life easier.

Background and approach

Motivational interviewing is part of her toolkit when someone needs support to find direction or make a change. Many people seek her help for relationship strain, intimacy concerns, grief and family-related stress. She also supports struggles linked to trauma and abuse, abandonment and attachment wounds, and issues such as hoarding or immigration stress.

Practical goals like career decisions, money worries or coping with midlife change are included too. Over seven years she has worked with a wide range of difficulties and adapts the style to each person. Sessions are straightforward conversations that focus on what a person wants to change.

Shamiso aims to build skills clients can use between meetings and to help people feel less stuck. To begin, people use the site matching process to select the Start Therapy button, complete a short questionnaire and then arrange sessions according to availability. This lets Shamiso and the client agree a plan that fits their needs.

How Shamiso’s approaches work online

Shamiso often uses client-centred therapy, which focuses on listening and building a respectful, non-judgemental space. This approach helps people feel understood and decide what matters most to them. She also uses cognitive behavioural therapy, which looks at the links between thoughts, feelings and actions and supports small, practical changes to reduce anxiety or low mood.

Choosing the right approach is a collaborative process. Shamiso will talk through the issues, goals and preferences before suggesting a direction. Together they agree what to try first and review progress so the plan can change if needed.

Online sessions offer real flexibility. Video calls allow face-to-face conversation and visual cues; phone sessions work well when bandwidth is limited or for a quieter check-in. Live chat and text-based messaging suit shorter check-ins or people who prefer written conversation. These options make it easier to fit therapy into a busy life and to keep continuity when travel or schedules change.

What problems does Shamiso help with?

She works with stress, anxiety, depression and grief, plus relationship and intimacy concerns. There is also support for trauma, hoarding, immigration-related stress and other family-origin issues.

How would you describe her therapeutic style?

Her style is warm and client-centred, focusing on listening first. She combines that with cognitive behavioural strategies and motivational interviewing when helpful.

What experience does she bring?

Shamiso has seven years of experience working with people across a range of mental health and life struggles. She adapts approaches to suit each person’s situation and goals.

Where is Shamiso based and what are her credentials?

She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are available in sessions?

Sessions are offered in English and Shona.

What session formats does she use?

Therapy can be delivered by video calls, phone sessions, live chat or text-based messaging. These options make it easier to fit therapy around daily life.

How are costs and billing handled?

Session cost varies with location and therapist availability. Therapy uses a subscription model that can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Therapeutic approaches

Experience: 7 years
Registered with: BACP
Languages: English, Shona

Contacting Shamiso

Shamiso takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Shamiso Mazaiwana, BACP

Background and approach

How Shamiso’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety