Sanaa Baksh, BACP

How therapeutic approaches translate to online counselling

Sanaa uses evidence-based therapeutic techniques that combine structured work with emotional exploration. One common approach she uses focuses on practical skills to change unhelpful thoughts and behaviours, helping with anxiety, panic and low mood by teaching clear steps to manage symptoms. Another strand emphasises a humanistic, person-centred way of working where the therapist listens deeply and supports emotional processing, which can help with grief, shame and identity concerns.

Finding the right approach is part of therapy itself. Sanaa works collaboratively to identify which techniques suit a person's goals and preferences. She will try options and adjust the way she works based on what helps the individual make steady progress.

Online formats make attendance easier for many people. Video calls allow for face-to-face conversation and a fuller sense of connection. Phone sessions require less bandwidth and can be a straightforward option for check-ins or when being on camera is difficult. Live chat and text-based messaging offer shorter, flexible touchpoints that can fit around work or childcare and allow people to reflect in writing. Together these options give more ways to keep therapy consistent and manageable.