Prerna Nautiyal, BACP

How therapeutic approaches translate to online work

Client-Centred Therapy focuses on the person’s own experience and priorities. The therapist listens deeply and reflects what is heard so someone can make sense of their situation and decide on next steps. This approach helps when people need a safe space to talk through decisions, relationship worries or identity concerns.

Mindfulness Therapy introduces simple attention and breathing practices to reduce stress and bring more calm into daily life. These techniques are useful for anxiety, sleeplessness and managing emotional ups and downs. Narrative Therapy works by looking at the stories people tell about themselves and their lives and then finding new, more helpful ways to tell those stories when old narratives cause pain.

Finding the right approach is part of the work together. The therapist will talk with each person about goals, needs and preferences and then try methods that suit them. That collaborative process means approaches can be blended or adjusted over time to better match what helps.

Online therapy offers practical flexibility. Video calls let the conversation feel more like an in-person session, while phone sessions are helpful when bandwidth is limited or someone prefers not to be on camera. Live chat and text messaging give shorter, on-the-go check-ins or a way to work when writing feels easier than speaking. These options make it simpler to fit therapy around work, family and travel commitments while still using the therapeutic approaches described above.