Directory entry

Penelope “Penny” Williamson, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteem ADHD

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Penelope “Penny” Williamson is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She brings three years of clinical experience and a background in person-centred humanistic counselling. Penny aims to make therapy straightforward and approachable for people feeling stuck or overwhelmed.

Penny uses a warm and relaxed style in sessions. She often blends practical coaching with therapy to help clients set goals and work on day-to-day changes.

Background and approach

Creativity and humour are part of her approach when appropriate. Her practice covers a wide range of concerns, including stress, anxiety, depression, grief, addictions, relationship and intimacy-related issues, and ADHD. She also pays attention to attachment, abandonment, body image, guilt and shame, and workplace issues.

Penny adapts the way she works to each person. Sometimes she focuses on problem solving and practical steps. Other times she helps people look at deeper emotions and past experiences that shape current patterns.

Sessions are client-led and non-judgemental, with an emphasis on being heard. She can offer reading lists, podcasts and worksheets when useful. Penny encourages clients to build self-awareness and greater self-acceptance through the process.

Her lived experience includes time working in the NHS where she supported a diverse range of people. Penny conducts sessions in English and works with people in the United Kingdom.

How Penny’s approaches work online

Penny draws on Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy and Client-Centred approaches when working with people online. ACT focuses on helping someone notice unhelpful thoughts and commit to actions that match their values, which can help with anxiety, low mood and life changes. Attachment-Based Therapy looks at how early relationships shape current patterns, useful for intimacy-related issues and attachment concerns. Client-Centred work prioritises listening and empathy, giving space for someone to feel heard and to explore emotions at their own pace.

Finding the right approach is part of the journey and Penny treats it as a joint process. She will discuss what feels useful and try different ways of working to match the client’s goals and preferences. This collaborative approach helps shape sessions to be either practical, exploratory, or a mix of both.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls work well for face-to-face conversation and reading non-verbal cues. Phone sessions need less bandwidth and can fit into a work break or a shorter check-in. Live chat and messaging suit people who prefer typing or want ongoing, flexible contact between meetings. These options make it easier to fit therapy into busy lives while keeping the focus on progress and practical support.

What kinds of problems can Penny help with?

She helps people with stress, anxiety, depression, grief, addictions, relationship and intimacy-related issues, ADHD and workplace concerns, among others.

How would you describe her therapeutic style?

Penny offers warm, non-judgemental, client-led sessions that mix person-centred listening with practical coaching and creativity.

What experience does she bring to sessions?

She has three years of clinical experience and has worked within the NHS supporting a varied range of people.

What professional credential does she hold and where is she based?

Penny is registered with the BACP and is based in the United Kingdom.

Which languages are offered for sessions?

Sessions are offered in English.

Can people from other countries engage with her?

She is not accepting international clients and works with people located in the United Kingdom only.

What session formats are available?

Sessions can take place via video calls, phone sessions, live chat, or text-based messaging according to client preference.

How do fees and scheduling work?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Penelope

Penelope takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Penelope “Penny” Williamson, BACP

Background and approach

How Penny’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety