Directory entry

Nicola Kassam, BACP

Credentials: BACP
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsGrief Self esteemCareer difficulties

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Nicola Kassam is a counsellor who uses client-centred and mindfulness approaches to help people manage stress and anxiety. She also draws on existential ideas and motivational interviewing to support people facing life transitions and difficult choices. She has five years' experience working with a wide range of concerns including grief, low self-esteem, relationship difficulties, trauma and depression.

Nicola also works with issues around eating, family problems, adoption and foster care, and the impact of chronic illness or disability.

Background and approach

Before becoming a counsellor she spent ten years in careers, employability and welfare roles in further and higher education. That background shaped her practical, straightforward style and informs how she helps people make changes in work and everyday life. In sessions she aims to create an open, non-judgemental space where people can talk through what matters to them.

Nicola listens for what a person values and helps them notice choices and next steps they can try between sessions. She offers support to people from different cultural backgrounds and those affected by trauma, isolation or guilt and shame. Sessions are conducted in English and she works with clients in the United Kingdom and internationally via online formats.

How her approaches adapt to online therapy

Client-Centred Therapy focuses on listening and understanding. The counsellor follows what matters most to the person, reflects what they say and helps them feel heard. This approach can help with stress, low self-esteem and relationship worries.

Mindfulness Therapy teaches simple attention and breathing practices to reduce reactivity and manage anxiety. It can support people who feel overwhelmed or who want clearer thinking during hard moments.

Finding the right approach is part of the work together. Nicola will discuss goals and preferences and try different ways of working to see what fits. That collaborative process helps shape sessions around the person's needs and the issues they want to address.

Online sessions offer flexibility and practical benefits. Video calls allow a face-to-face conversation when visual connection helps, while phone sessions can work when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging make it easier to fit support into a busy day and to share thoughts between sessions. Registered or accredited professionals can use these formats to make therapy more accessible for people in different places and life situations.

What concerns does Nicola help with?

She supports people dealing with stress, anxiety, depression, grief, self-esteem and relationship difficulties, as well as trauma and eating-related issues.

What is her therapeutic style like?

Her work is client-centred and mindful, with elements of existential thinking and motivational interviewing to help people clarify values and find practical next steps.

How much experience does she have?

Nicola has five years' experience as a counsellor and ten years' prior experience in careers and welfare roles in further and higher education.

What credentials and location are listed?

She is registered with the BACP and is based in the United Kingdom.

Which languages and international options are offered?

Sessions are offered in English and Nicola accepts clients internationally.

What session formats are available?

She works online using video calls, phone sessions, live chat and text-based messaging.

How is cost handled?

Cost varies with location and therapist availability and sessions are provided via a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Grief

Also listed

Adoption and foster care
Autism and Asperger Syndrome
Career difficulties
Chronic pain, illness, and disability
Communication problems
Coping with natural or human-caused disaster
Depression
Eating and food-related issues
Eating disorders
Family problems
Forgiveness
Guilt and shame
Intellectual disability
Isolation / loneliness
Multicultural concerns
Post-traumatic stress
Relationship issues
Self esteem
Self-love
Social anxiety and phobia
Trauma and abuse
Veteran and Armed Forces Issues
Women's issues
Workplace issues
Young adult issues

Therapeutic approaches

Experience: 5 years
Registered with: BACP
Languages: English

Contacting Nicola

Nicola takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Nicola Kassam, BACP

Background and approach

How her approaches adapt to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety