Directory entry

Nicola Juffs, NCPS

Credentials: NCPS
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Grief Self esteem Depression Coping with life changes

Ready when you are

Nicola sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Nicola Juffs helps people dealing with stress, anxiety, grief, low self-esteem and depression. She also supports those coping with life changes and workplace strain. Nicola writes plainly and offers a calm presence for people who feel overwhelmed.

Nicola trained as a Humanistic counsellor in 2017 and uses an empathetic, non-judgemental approach. She focuses on listening closely to what matters to each person and on practical steps that fit everyday life.

Background and approach

Sessions aim to make space for feelings and to build manageable coping strategies. Before qualifying she worked in the homeless sector, mental health services and women’s services as a support worker. That background shaped her interest in women’s issues, isolation, control problems and domestic violence.

Nicola draws on eight years of counselling practice in personal and employee assistance settings. Her work includes helping with communication problems, guilt and shame, forgiveness, and finding life purpose. She also supports people facing social anxiety, phobias and challenges around self-love.

Nicola keeps her language simple and focuses on actions you can try between sessions. In sessions she combines Client-Centred and Solution-Focused approaches to suit each person. Conversations are collaborative and paced to what feels right for the individual.

Nicola encourages small, realistic steps so progress feels achievable.

How Nicola’s approaches work online

Client-Centred Therapy focuses on listening and understanding each person's experience. The counsellor follows the client’s lead, reflecting feelings and offering acceptance to help people feel heard and better able to make choices. This is useful for issues like low self-esteem, grief and feeling isolated.

Solution-Focused Therapy is brief and goal-directed. It highlights small, practical changes and looks for what already works in someone’s life. This approach can help with anxiety, stress and taking manageable steps through life transitions.

Deciding which approach to use is part of the work they do together. Nicola will talk about your goals and preferences and try methods that suit your needs. The plan can change as you learn what helps most, and the process is collaborative rather than fixed.

Online therapy offers flexibility in how sessions are delivered. Video calls allow face-to-face conversation, phone sessions can work when bandwidth is low, live chat supports shorter check-ins and text messaging lets people write when it feels easier. These options make it simpler to fit counselling around work, family commitments and daily routines while keeping the focus on practical progress.

What kinds of problems does Nicola support?

She works with stress, anxiety, grief, low self-esteem and depression plus life changes and workplace issues.

How would you describe her therapeutic style?

Nicola offers a warm, non-judgemental space and focuses on listening closely and finding practical next steps.

What is her professional background?

She trained as a Humanistic counsellor in 2017 and has eight years of counselling experience alongside earlier support work in mental health, homeless services and women’s services.

Where is Nicola based and what credential does she hold?

She practices in the United Kingdom and holds the NCPS credential.

Can I work with her if I live outside the UK?

Sessions are offered in English and she is not accepting international clients at this time.

What session formats are available?

Work can take place via video calls, phone sessions, live chat or text-based messaging to suit different needs.

How much does therapy cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to try therapy?

Choose the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience: 8 years
Registered with: NCPS
Languages: English

Contacting Nicola

Nicola takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Nicola Juffs, NCPS

Background and approach

How Nicola’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety