Naina Pausker, NCPS

Therapeutic approaches for online care

Client-Centred Therapy focuses on the person’s own experience and priorities. The counsellor listens carefully and follows the client’s lead, helping people feel heard and understood while they work through what matters most. Cognitive Behavioural Therapy, or CBT, looks at how thoughts and actions affect feelings. It uses practical exercises to change unhelpful thinking and behaviour, which can help with anxiety, low mood and stress. Psychodynamic Therapy explores patterns from the past that can repeat in the present and affect mood and relationships; it can be useful when people notice recurring problems that are hard to shift.

Choosing the right approach is often part of the work. The therapist will talk with each person about their needs, goals and preferences and together they will try methods that fit. That collaborative process means approaches can be adapted over time to find what helps most.

Online sessions make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation when a longer, in-depth session is helpful. Phone sessions can work well when bandwidth is limited or when someone prefers not to use video. Live chat and text-based messaging suit shorter check-ins, quick reflections or people who find writing easier than speaking. These options give flexibility and allow people to keep therapy going around work, caregiving or travel.