Directory entry

Michelle Saunders, NCPS

Credentials: NCPS
Experience: 6 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyAnger managementSelf esteem Depression Coping with life changes

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Michelle Saunders uses a client-centred way of working. She focuses on helping people untangle stress, anxiety, anger and low self-esteem. Michelle introduces straightforward tools to manage depression, grief and big life changes.

She makes space for people to talk without judgement and aims to make therapy feel manageable. Michelle has six years of experience as a counsellor and holds the NCPS credential. Before specialising in counselling she spent many years working across healthcare settings.

Background and approach

That background shaped her practical, down-to-earth style and her interest in supporting people through difficult life moments. Her approach is collaborative. Sessions start by listening to what matters most to the person and then trying simple, workable steps.

Techniques draw on client-centred principles alongside motivational interviewing and solution-focused ideas to boost motivation and build small, realistic changes. Michelle works with a wide range of concerns including trauma and abuse, relationship and intimacy-related issues, compassion fatigue and eating and body image problems.

She also supports people dealing with attachment and abandonment worries, family problems, caregiver stress, and issues around fertility and fatherhood. Practical matters such as how to make therapy fit around life are discussed openly. Sessions can include short check-ins, longer reflective work, or focused problem-solving depending on the person’s needs and goals.

How her approaches fit with online therapy

Client-centred therapy focuses on listening and responding to what the person needs. In online sessions this means the counsellor follows the person’s lead, reflects back what they say and helps them make sense of their feelings. This approach is useful for anxiety, depression, grief and issues that need a steady, supportive presence.

Motivational interviewing looks at what drives change and helps people find reasons to act. It uses open questions and reflective listening to build motivation for things like managing stress, substance concerns or behaviour change. Solution-focused therapy concentrates on small, practical steps and on what would be different when things improve, which can be helpful for short-term goals and coping with life changes.

Finding the right approach is part of the work. The therapist will talk with the person about their goals, preferences and what feels most helpful. Together they decide whether to emphasise listening and emotional support, motivation-building, or focused problem-solving and adjust as progress is made.

Online formats - video calls, phone sessions, live chat and text-based messaging - offer flexibility. Video allows face-to-face conversation and body language. Phone sessions can be easier when internet bandwidth is limited or a less visual check-in is preferred. Live chat and messaging suit brief check-ins, people who process better in writing, or those who need flexibility around work and daily life. Registered or accredited professionals can adapt each format to what works best for the person.

What concerns can Michelle help with?

She helps people with stress, anxiety, anger, self-esteem and depression. She also works with grief, trauma and relationship or intimacy-related issues.

What therapeutic style does she use?

Michelle uses client-centred therapy to keep the person’s experience central. She also applies motivational interviewing and solution-focused techniques to encourage change and set practical goals.

How much counselling experience does she have?

She has six years of experience as a counsellor and has a background working in healthcare settings over many years.

What are her credentials and where is she based?

She holds the NCPS credential and practises in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can I work with her from outside the UK?

International clients are not currently accepted; sessions are offered to people located in the United Kingdom.

What session formats are available?

Sessions can be done by video call, phone, live chat or text-based messaging depending on what suits the person.

How does payment and starting therapy work?

Cost varies with location and therapist availability and is managed via a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete the short matching questionnaire, and schedule a session according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Anger management
Self esteem

Also listed

Therapeutic approaches

Experience: 6 years
Registered with: NCPS
Languages: English

Contacting Michelle

Michelle takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Michelle Saunders, NCPS

Background and approach

How her approaches fit with online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety