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Home Counsellors Michelle Robinson-Hayes
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Michelle Robinson-Hayes, BACP

Credentials
BACP
Experience
10 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGriefSelf esteemDepression

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Michelle Robinson-Hayes helps people facing stress, anxiety, grief, low self-esteem, relationship strain, addiction and depression. She works with concerns such as trauma and abuse, intimacy issues, eating and sleeping problems, parenting strain, anger, career difficulties and coping with life changes. Michelle also supports people dealing with ADHD, bipolar, compassion fatigue and a wide range of other challenges including bereavement and caregiver stress.

Her style is warm and practical. She listens first and then helps clients figure out realistic steps for change.

Background and approach

Sessions combine conversational counselling with practical tools drawn from structured approaches. Michelle also uses hypnotherapy when appropriate and offers coaching for career and life transitions. Michelle trained and practised as a psychotherapeutic counsellor and hypnotherapist.

She is BACP accredited which appears as BACP and has run her own practice, The Listening Tree, for over eight years. She has taught counselling and hypnotherapy up to level 5 and supervises other counsellors and hypnotherapists. Her background includes senior management across corporate industries where she led teams, training and service delivery for more than 30 years.

That experience informs her practical focus on goal setting and problem solving in therapy. Michelle has also volunteered extensively in bereavement support, completing over 150 placement hours with a national grief charity. Clients can expect a collaborative approach that blends person-centred listening with goal-focused techniques.

Michelle draws on a variety of methods to suit each person’s needs and offers sessions that aim to be straightforward and useful from the first meeting.

How Michelle’s approaches work online

Client-Centred Therapy focuses on listening and understanding the person’s experience. The counsellor follows the client’s lead and helps them make sense of feelings and choices, which is useful for anxiety, grief and self-esteem work.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and short tasks to change unhelpful patterns, which can help with depression, anxiety and coping with life changes.

Michelle will work with each person to find the right approach. She discusses goals and preferences, and then adapts methods together over time. That collaborative process helps decide whether conversational counselling, CBT tasks or hypnotherapy fits best.

Online sessions are available by video call, phone, live chat or text messaging. Video is useful for face-to-face conversation and exercises, phone can be easier when bandwidth is limited, chat and messaging suit brief check-ins or people who prefer text. These options offer flexibility for busy schedules, different communication styles and for people located outside the therapist's immediate area.
What kinds of issues does Michelle work with?
She supports a wide range of concerns including stress, anxiety, depression, relationship and intimacy issues, grief, addictions and parenting strain as well as neurodiversity and trauma-related difficulties.
How would you describe her therapeutic style?
Michelle combines warm, person-centred listening with practical, goal-focused techniques. Sessions are collaborative and aim to produce useful steps clients can try between meetings.
What is her professional background?
She has around 10 years of counselling and hypnotherapy practice, runs a independent practice called The Listening Tree, and has taught and supervised students and counsellors.
What credentials and location are on record?
Michelle holds BACP registration and practices in the United Kingdom.
Which languages and countries are supported?
Sessions are offered in English and Michelle accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging for online work.
How are sessions priced?
Cost varies with location and therapist availability, and sessions are provided via a subscription that can be cancelled at any time.
What do I need to do to start therapy?
Choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

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Experience
10 years
Registered with
BACP
Languages
English

Contacting Michelle

Michelle takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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