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Home Counsellors Matthew Costello
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Matthew Costello, BACP

Credentials
BACP
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyAddictionsParenting issuesSelf esteemDepression

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Matthew Costello is a person-centred counsellor and psychotherapist who works from a compassionate, client-led stance. He is registered with the BACP, which means he follows professional standards and ethical practice. He aims to give straightforward, calm support when life feels hard or confusing.

He focuses on stress, anxiety and addiction alongside issues such as depression, low self-esteem and grief. He also helps people with relationship and intimacy concerns, parenting strains, and work or career pressures.

Background and approach

Matthew lists additional areas including ADHD, eating and sleeping problems, anger, and experiences of trauma and abuse. Matthew draws on evidence-based therapeutic techniques while keeping the conversation grounded in the person’s own goals. Sessions centre on the client’s experience and priorities rather than a fixed method.

He pays attention to practical coping strategies and clearer ways of understanding recurring patterns. With three years of practice, Matthew has worked with people facing a range of mental health tensions and neurodiversity-related challenges. He aims to help clients spot small changes that make everyday life easier.

Many conversations focus on improving communication, managing impulses, and building steadier routines. People who contact him can expect a supportive and non-judgemental approach. He encourages realistic steps, calm reflection and skills that can be used between sessions.

Over time he helps clients recognise strengths and make decisions that fit their values.

How person-centred work and practical techniques transfer online

Person-centred work focuses on the client’s experience and priorities and aims to create a warm, accepting therapeutic relationship. In online sessions this still means the counsellor listens closely, reflects what matters most, and follows the pace set by the client. This approach is often helpful for people navigating life changes, anxiety or grief.

Evidence-based techniques add structured tools to the conversation. For example, practical coping strategies help manage panic, anger and stress by breaking problems into small, manageable steps. Cognitive-style approaches help spot unhelpful thinking patterns and try alternatives that reduce distress and improve mood.

Choosing the right approach is a collaborative process. The therapist will work with the client to decide which methods fit their goals and preferences, and adjust the plan as therapy progresses. Clients are invited to give feedback so sessions stay on track.

Online therapy offers flexibility through video calls, phone sessions, live chat and text messaging. Video is useful for deeper face-to-face conversation, phone calls suit shorter check-ins or when bandwidth is limited, and messaging can fit around busy days or provide ongoing support between sessions. These options make it easier to fit therapy into work, family life and other commitments.
What problems does Matthew help with?
He supports people dealing with stress, anxiety and addiction, and also works with depression, low self-esteem, grief and relationship or intimacy concerns.
How would you describe his therapeutic style?
He uses a person-centred, client-led approach and draws on evidence-based techniques to help people develop practical coping strategies and clearer patterns of thinking.
What background and experience does he have?
Matthew has three years of practice experience and reports work with a range of mental health tensions and neurodiversity-related challenges.
Where is he based and what credential does he hold?
He works in the United Kingdom and is registered with the BACP.
Which languages are sessions offered in?
Sessions are offered in English only.
What session formats are available?
Sessions can be held via video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.
How is pricing structured?
Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.
How do I start working with him?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

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Experience
3 years
Registered with
BACP
Languages
English

Contacting Matthew

Matthew takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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