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Mandy Hedges, BACP, NCPS

Credentials: BACP, NCPS
Experience: 15 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Addictions Trauma and abuse Grief Depression

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Mandy Hedges offers approachable, experience-based counselling with a focus on the whole person. She draws on 15 years in practice to help people talk through stress, anxiety, addiction, grief and loss, and relationship or intimacy concerns. Mandy aims to make sessions straightforward and practical so people can feel a little steadier week by week.

Her background blends Client-Centred Therapy with Cognitive Behavioural Therapy and Jungian ideas. This mix helps people identify unhelpful thinking, notice patterns in relationships and explore deeper personal meaning.

Background and approach

She also uses solution-focused techniques to set clear, achievable goals and track small changes. Mandy works with a wide range of issues including mood problems such as depression and bipolar, eating and body image difficulties, trauma and abuse, substance use, and problems linked to identity and gender.

She also supports people facing chronic illness, chronic pain, parenting pressures and burnout related to compassion fatigue. In a typical session she helps people spot negative thinking, try new coping strategies, and set manageable steps for change. Conversations are paced to suit the person and to build practical skills alongside personal insight.

Mandy holds membership with the British Association for Counselling and Psychotherapy, BACP, and is listed with NCPS. She offers sessions in English and works from the United Kingdom. To start, a short matching questionnaire and scheduling step get the process underway.

Approach and online support that fits your life

Mandy uses Client-Centred Therapy and Cognitive Behavioural Therapy to guide work online. Client-Centred Therapy focuses on listening and understanding the person’s experience, helping people feel heard and able to explore difficult feelings. Cognitive Behavioural Therapy helps identify unhelpful thoughts and develops practical coping strategies for anxiety, low mood and stress.

Finding the right approach is part of the work. Mandy will talk with each person about goals, preferences and what feels most useful. Together they decide which methods to try and adjust them as progress is made, so the plan stays practical and person-focused.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into busy lives. Video calls are useful for face-to-face conversation, phone sessions work well when bandwidth is limited, live chat provides a written option for shorter check-ins, and messaging lets people share thoughts between sessions. These options aim to increase flexibility and accessibility while keeping the therapeutic focus on useful change and steady progress.

What concerns does Mandy commonly help with?

Mandy supports people dealing with stress, anxiety, addictions, trauma and abuse, grief, depression, relationship and intimacy issues, eating and self-esteem difficulties, bipolar and coping with life changes.

What style of therapy does she use?

She combines Client-Centred Therapy with Cognitive Behavioural Therapy and Solution-Focused methods, plus elements of Jungian therapy to explore meaning and patterns.

How much experience does she have?

Mandy has 15 years of experience working as a counsellor with a wide range of emotional and behavioural issues.

Where is Mandy based and what credentials does she hold?

She practises in the United Kingdom and holds BACP and NCPS credentials as listed.

Which languages and international arrangements are supported?

Sessions are offered in English. International clients are not currently accepted.

What session formats are available?

Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.

How are fees and payment handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

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Therapeutic approaches

Experience: 15 years
Registered with: BACP, NCPS
Languages: English

Contacting Mandy

Mandy takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Mandy Hedges, BACP, NCPS

Background and approach

Approach and online support that fits your life

Areas of focus

What this therapist works with

Others working with stress, anxiety