Malini Shummoogum, BACP

Therapeutic approaches you can access online

Client-Centred Therapy focuses on the person’s own experience and feelings. The therapist listens closely and follows the individual’s lead, helping them find their own solutions to confidence, relationship or life-purpose concerns.

Cognitive Behavioural Therapy, known as CBT, looks at how thoughts, feelings and actions interact. It breaks down problems into manageable parts and works on practical skills to reduce anxiety, manage mood and change harmful patterns.

Many people try mindfulness techniques alongside these approaches to reduce stress and build moment-to-moment awareness. Mindfulness can be used as brief exercises in sessions and as daily practices to steady mood and attention.

Choosing the right approach is part of the process. The therapist will talk through different options and decide together which methods match a person’s goals, needs and preferences. This is a collaborative process and adjustments can be made as the work progresses.

Online therapy is offered by registered or accredited professionals using video calls, phone sessions, live chat or text-based messaging. Video works well for deeper conversations and seeing non-verbal cues. Phone sessions need less bandwidth and can fit into a lunch break. Live chat and messaging are useful for shorter check-ins or when written reflection feels easier. These options make it simpler to fit therapy around work, family and everyday life.