Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Lucy Palmer
Portrait of Lucy Palmer

Directory entry

Lucy Palmer, BACP

Credentials
BACP
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyLGBTSelf esteemCareer difficultiesDepression

Ready when you are

Lucy sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Lucy

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Lucy Palmer is a counsellor based in Scotland with three years' practical experience. She holds a BACP accreditation, which indicates registration with the British Association for Counselling and Psychotherapy. Lucy offers a calm, non-judgemental space for people who feel overwhelmed by change or emotional strain.

She works in a person-centred way and aims to be LGBTQ+ inclusive. Sessions focus on listening first, then helping people make sense of their feelings.

Background and approach

Common concerns she supports include anxiety, depression, stress and issues around identity and self-esteem. Lucy also helps with relationship strain, grief and bereavement, and challenges linked to work and career. She has an interest in addictions, sleep and eating concerns, and the impact of chronic illness or caregiving stress.

Other areas she can address include attention difficulties and attachment or abandonment worries. Her background includes paid counselling work, volunteering on listening services and experience as an online peer supporter. She holds a Higher National Diploma in Counselling, which she uses alongside ongoing practical experience to guide sessions.

Lucy describes her approach as collaborative and flexible. She draws on humanistic ideas and elements from other counselling styles to suit each person. The therapeutic relationship is central and she aims to help people reconnect with their own strengths.

Sessions are offered by video call, telephone, live chat or text messaging. People interested in starting are invited to complete a short matching questionnaire and arrange sessions according to the schedule.

Client-centred care online and flexible session choices

Client-Centred Therapy places the person's own experience at the heart of the work. The counsellor listens closely and follows the person's pace, helping them to make sense of feelings and build on their strengths. This approach is helpful for anxiety, low mood, identity questions and self-esteem concerns.

Lucy also draws on humanistic ideas and elements from other counselling styles when helpful, adapting the way she works to the individual. Selecting the right approach is part of the process and she will discuss options together. This is a collaborative endeavour where goals and preferences shape the work.

Online sessions can be arranged by video call, phone, live chat or text messaging, which adds flexibility around work, childcare or mobility constraints. Phone sessions may suit someone after a short break, while text-based messaging or live chat can be a gentler way to check in without using video. Video calls recreate a face-to-face feel, and different formats make it easier to fit therapy into a busy week. Registered and accredited professionals provide these options to help people engage in a way that works for them.
What kinds of concerns does this counsellor help with?
She supports people facing stress, anxiety, depression and identity issues. Other focuses include grief, relationship strain, addictions, sleep and eating difficulties.
How would sessions typically feel and proceed?
The style is person-centred with a strong focus on listening and developing trust. Sessions aim to help people understand feelings and find practical steps that suit their life.
What experience does she bring?
She has three years' experience working as a counsellor, plus roles as a listening service volunteer and online peer supporter.
Where is the counsellor based and what credential is held?
She is based in the United Kingdom and holds BACP accreditation with the British Association for Counselling and Psychotherapy.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
People can choose video calls, phone sessions, live chat or text-based messaging for their meetings.
How are sessions paid for and what does it cost?
Cost varies with location and therapist scheduling; sessions use a subscription model that can be cancelled at any time.
How do I begin if I want to work with this counsellor?
Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the counsellor's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience
3 years
Registered with
BACP
Languages
English

Contacting Lucy

Lucy takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Lucy

We will earn a commission if you sign up through our link, at no cost to you.

Others working with stress, anxiety

See all →
Contact Lucy