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Home Counsellors Lennox(Lenny) Roberts-Flanders
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Lennox(Lenny) Roberts-Flanders, BACP

Credentials
BACP
Experience
6 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietySelf esteemDepressionCoping with life changesCompassion fatigue

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Lennox (Lenny) Roberts-Flanders offers calm, practical support for people feeling overwhelmed by stress, anxiety or life changes. She aims to help people build confidence and cope with difficult emotions. Lenny writes plainly and listens carefully to what matters to each person.

She draws on six years of experience working in mental health services in the United Kingdom. Lenny is registered with the British Association for Counselling and Psychotherapy, which she lists as BACP.

Background and approach

Her work has included long-term frontline roles that focused on trauma-informed care. Lenny uses several ways of working depending on a person's needs. She uses client-centred methods to ground sessions in the person’s priorities.

She also uses cognitive behavioural tools to spot unhelpful thoughts and practical steps to change them. People come to Lenny for many concerns, including depression, compassion fatigue, bereavement, trauma and abuse, bipolar mood difficulties, eating problems and relationship struggles. She also supports those dealing with parenting strain, career stress, body image and identity questions, including LGBT issues.

Sessions aim to be collaborative and paced to the individual. Lenny helps people break problems into manageable steps and develop skills they can use between meetings. The overall goal is to strengthen coping, increase self-understanding and help people make changes they want.

Her approach is straightforward and respectful. She encourages people to bring their whole story, and to work at a pace that feels sustainable.

How Lenny’s approaches translate to online therapy

Client-Centred Therapy focuses on listening and following what matters to the person. Online sessions let the counsellor mirror that by asking open questions and reflecting back what is said to help people clarify their own goals. Cognitive Behavioural Therapy, or CBT, looks at thoughts and behaviours and uses practical exercises to change them; it can be useful for anxiety, depression and coping with life changes. Dialectical Behaviour Therapy, or DBT, teaches skills for regulating emotions and handling stress, which can help with anger, mood swings and overwhelming feelings.

Finding the right approach is part of the work together. The counsellor will talk with the person about needs, goals and preferences and then suggest which methods to try. That choice is reviewed over time so sessions stay relevant and helpful.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are good for face-to-face conversation and visual cues. Phone sessions work when bandwidth is limited or a quieter space is easier to arrange. Live chat or messaging suit shorter check-ins, ongoing coaching-style support or people who prefer writing. These options make it easier to fit therapy around work, family and day-to-day life while using the chosen therapeutic tools.
What kinds of problems does this counsellor address?
Lenny works with a wide range of concerns such as stress, anxiety, depression, trauma and abuse, compassion fatigue, eating issues and body image. She also supports people facing parenting strain, career stress and identity matters including LGBT questions.
What is the therapeutic style like in sessions?
Sessions are collaborative and centred on the person’s priorities. Lenny mixes client-centred listening with practical techniques to help change unhelpful thoughts and behaviours.
How much clinical experience does this counsellor have?
She has six years of professional experience working in mental health services, alongside many years in frontline roles using trauma-informed approaches.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
What session formats are offered?
Work can happen by video calls, phone sessions, live chat or text-based messaging depending on what suits the person.
How are fees handled for therapy?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Choose the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to the therapist’s availability.

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Experience
6 years
Registered with
BACP
Languages
English

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