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Lauren Heenan, BACP, NCPS

Credentials: BACP, NCPS
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteem Coping with life changes

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Lauren Heenan offers calm, practical support for people facing stress, anxiety, low self-esteem and relationship strain. She introduces herself in a straightforward way and helps people take the first step towards change. Sessions are aimed at making difficult feelings easier to talk about and work through.

Lauren uses plain language in sessions. She listens first and then helps people notice patterns that keep them stuck. Conversations focus on what the person wants to change and on small steps that can help day-to-day life feel steadier.

Background and approach

She draws on a mix of approaches to match each person’s needs. Cognitive Behavioural Therapy helps spot unhelpful thoughts and try different ways of coping. Client-centred work keeps the person’s experience central, while psychodynamic ideas look at past patterns that affect today.

Lauren has five years of professional experience and is listed with BACP and NCPS. She has particular interest in peri-natal mental health, as well as grief, trauma and compassion fatigue. These areas often come up alongside stress, panic and low mood.

Sessions are offered in English and are run from the United Kingdom. Therapy can be arranged by completing a short matching questionnaire and booking a time that suits the person. The process is designed to feel manageable from the start.

How Lauren blends therapy approaches online

Lauren commonly draws on Cognitive Behavioural Therapy and Client-Centred Therapy when working online. CBT focuses on noticing thoughts and behaviours that make problems worse and trying small experiments to change them; it suits anxiety, panic and low mood. Client-centred work places the person’s experience at the heart of the session and helps build trust and clarity about what they want to change.

Finding the right approach is a collaborative process. Lauren will listen to what the person hopes to achieve and discuss which methods might help most. Together they can try different ways of working and adjust the focus as needs and goals evolve.

Online formats include video calls, phone sessions, live chat and text-based messaging and these allow therapy to fit around work, childcare or other commitments. Video is good for a full conversation, phone can be used when bandwidth is limited, and short messages or chat work well for quick check-ins or practical planning. These options aim to make accessing help easier and more flexible for different days and situations.

What issues does Lauren help with?

She supports people dealing with stress, anxiety, depression and relationship strain, plus peri-natal concerns and trauma-related difficulties.

What is her overall style in sessions?

Her style is approachable and listening-led. She aims to understand what matters to the person and then works on practical steps together.

How much experience does she have?

She has five years of professional experience working with a range of concerns including grief, panic and compassion fatigue.

What credentials and location are listed?

She is registered with BACP and NCPS and is based in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Therapy is offered by video calls, phone sessions, live chat and text-based messaging.

How are costs handled?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule a session according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Therapeutic approaches

Experience: 5 years
Registered with: BACP, NCPS
Languages: English

Contacting Lauren

Lauren takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Lauren Heenan, BACP, NCPS

Background and approach

How Lauren blends therapy approaches online

Areas of focus

What this therapist works with

Others working with stress, anxiety