Directory entry

Lauren Baxendale , BACP

Credentials: BACP
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Lauren Baxendale works with people facing stress, anxiety, low mood, and self-esteem challenges. She helps with relationship worries, coping with life changes, addiction concerns, grief and trauma. Lauren also supports those struggling with sleep or eating issues, career uncertainty, compassion fatigue and ADHD-related difficulties.

Her style is straightforward and person-focused. She treats each person as the expert on their life and listens first. Sessions aim to help people notice their strengths and find practical steps that feel manageable.

Background and approach

Lauren draws on client-centred therapy, which means she follows the person’s pace and priorities. Conversations are led by what matters most to the client rather than a rigid plan. This approach is useful for sorting through confusing feelings and rebuilding confidence.

She has five years of professional experience and is a member of BACP - the British Association for Counselling and Psychotherapy. That membership is noted to reflect her standing in the UK counselling community. Therapy can focus on practical coping strategies, clearer communication, and making decisions about next steps.

Lauren encourages small, achievable changes and offers a steady, non-judgemental presence during the process.

How client-centred care works online

Client-centred therapy focuses on empathy, active listening and following the person’s agenda. The therapist offers a warm, accepting presence and helps the person explore feelings at their own pace. This approach suits issues like low self-esteem, relationship worries, grief and coping with life changes.

Online sessions can also be used to work on practical problems such as managing anxiety, coping with addiction triggers, improving sleep routines or addressing work stress. Conversations aim to identify strengths and small steps the person can try between sessions, with the therapist supporting those choices collaboratively.

Finding the right approach is part of the work. The therapist will talk with the person about goals, preferences and what feels most helpful. Together they will decide which way of working to try and adjust it as needs change.

Using video calls, phone sessions, live chat or text-based messaging makes therapy more flexible. Video calls suit in-depth conversations, phone sessions work well when bandwidth is limited, and chat or messaging can fit short check-ins or people who prefer writing. These options help fit therapy around work, caregiving and busy lives.

What concerns does Lauren help with?

She supports people dealing with stress, anxiety, depression, low self-esteem and coping with life changes, as well as relationship concerns, addiction and grief.

What is her therapeutic style like?

Her style is client-centred and non-directive, focusing on listening and following what matters to the person in the room.

How much experience does she have?

She has five years of professional experience working with a range of mental health and life issues.

What credentials and where is she based?

She is a member of BACP, the British Association for Counselling and Psychotherapy, and is based in the United Kingdom.

Which languages are supported?

Sessions are offered in English.

What session formats are available?

Therapy is offered via video calls, phone sessions, live chat or text-based messaging to suit different needs.

How are sessions charged?

Costs vary with location and therapist availability and are arranged through a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then book sessions according to the therapist's schedule.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 5 years
Registered with: BACP
Languages: English

Contacting Lauren

Lauren takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Lauren Baxendale , BACP

Background and approach

How client-centred care works online

Areas of focus

What this therapist works with

Others working with stress, anxiety