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Home Counsellors Joanne Lilley
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Joanne Lilley, BACP

Credentials
BACP
Experience
16 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyFamily conflictsParenting issuesSelf esteemADHD

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Joanne Lilley offers a person-centred approach that aims to make people feel heard and respected. She uses simple, direct conversation to help clients untangle problems and find their own solutions. Joanne works in English and brings 16 years of experience to her practice in the United Kingdom.

Her style focuses on building a safe space where the client leads the pace and the topics. That approach suits people dealing with stress, anxiety, depression, bipolar difficulties, grief, and compassion fatigue.

Background and approach

It is also commonly used for relationship and intimacy-related concerns, self-esteem and body image, and identity or sexuality questions. Joanne has supported people coping with family and parenting strains, addiction and recovery issues, ADHD, and sleeping problems. She also addresses work and career pressures, anger, and the challenges that come with life changes.

Additional areas she works with include abandonment, adoption and foster care matters, caregiver stress, chronic illness and pain, and co-morbidity concerns. She is registered with the British Association for Counselling and Psychotherapy, noted as BACP. Joanne is clear that she does not provide formal diagnoses and encourages people to speak to a general practitioner for assessment if needed.

Her approach is collaborative and tailored to each person’s needs. To begin, clients follow the site process to match with her and schedule sessions. Joanne offers a practical, respectful way of talking through problems and planning steps forward.

Person-centred work offered online

Person-centred therapy focuses on listening without judgement and helping people feel understood. The therapist reflects what the client shares and follows their pace, which helps with issues like anxiety, depression, self-esteem and relationship concerns.

That collaborative style supports people managing grief, addiction recovery, ADHD-related challenges, and life transitions. It is a gentle way of working that puts the person’s goals at the centre and values their own insights when planning next steps.

Finding the right approach is part of the work together. Joanne will discuss what feels most useful and adapt her person-centred way depending on your needs, goals and preferences. This is a joint process where choices are reviewed and adjusted as therapy progresses.

Online sessions are offered via video calls, phone, live chat or text-based messaging. Video calls allow a fuller face-to-face conversation, phone sessions can be quicker or easier when bandwidth is limited, and messaging or live chat suits shorter check-ins or people who prefer writing. These options make it easier to fit therapy around work, family life and travel, and to keep contact consistent over time.
What concerns can Joanne help with?
She works with stress, anxiety, depression and bipolar issues, plus grief and compassion fatigue. Other areas include relationship and intimacy issues, self-esteem, addiction, ADHD and sleep difficulties.
What is Joanne's therapeutic style?
She uses a person-centred approach that focuses on listening and following the client's lead. The aim is to help people find their own solutions through reflective conversation.
How much experience does she have?
Joanne has 16 years of professional experience working in counselling and person-centred practice.
What credentials and location are listed?
She is listed as BACP and practises in the United Kingdom.
Which languages are supported and can international clients access sessions?
Sessions are offered in English and international clients are accepted.
In what formats can sessions take place?
Joanne offers video calls, phone sessions, live chat, and text-based messaging as session formats.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

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Experience
16 years
Registered with
BACP
Languages
English

Contacting Joanne

Joanne takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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