Directory entry

Joanne McKenzie, NCPS

Credentials: NCPS
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety LGBTRelationship issuesSelf esteem Depression

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Joanne McKenzie is a therapeutic counsellor who works from a person-centred approach. She uses straightforward, warm conversation to help people talk about stress, anxiety, relationships and self-esteem. Joanne holds the NCPS credential and has four years of professional experience in the United Kingdom.

Joanne focuses on creating a calm, non-judgemental space. She aims to help people share difficult feelings about grief, trauma, domestic abuse and LGBT concerns. Sessions are intended to be a place to sort thoughts, name emotions and decide on small next steps.

Background and approach

Her practice also covers practical problems such as parenting strain, career uncertainty and coping with life changes. She supports work on eating issues, anger, bipolar management and isolation through gentle conversation and planning. Joanne can also address more specific concerns like body image, abandonment and forgiveness.

Joanne combines person-centred work with techniques drawn from cognitive behavioural therapy and mindfulness. That means listening closely, then using simple exercises to notice patterns, try new responses and build steadier routines. Solution-focused ideas are used when clients want clear, short-term goals and actions.

People find Joanne approachable and steady in tone. She encourages realistic steps rather than big leaps. Her style suits anyone wanting a respectful, practical way to deal with hard feelings and everyday pressures.

How Joanne uses practical approaches online

Joanne combines person-centred work with cognitive behavioural therapy and mindfulness in online sessions. Person-centred therapy focuses on listening and reflecting so clients feel heard and understood; it helps when someone needs a calm space to talk through feelings. Cognitive behavioural therapy looks at how thoughts influence feelings and actions and uses simple exercises to change unhelpful patterns, which can help with anxiety and low mood.

Finding the right approach is part of the process. Joanne will discuss what feels most useful and tailor sessions to the client's goals and preferences. That collaboration means techniques can be adjusted over time as progress or new priorities emerge.

Online formats include video calls, phone sessions, live chat and text-based messaging, offering practical flexibility. Video sessions work well for deeper conversation and visual cues, phone sessions can fit a short break from work or require less bandwidth, and text or live chat suits quick check-ins or people who prefer not to use a camera. These options make it easier to fit therapy into busy lives and different routines.

What kinds of problems does Joanne help with?

She helps people with stress, anxiety, depression and relationship concerns, plus grief, trauma and LGBT issues. Additional focuses include eating problems, anger, parenting and coping with life changes.

How does she approach therapy?

Joanne uses a person-centred style combined with cognitive behavioural and mindfulness techniques. That means she listens first, then works with clients on noticing thoughts and trying small practical changes.

What experience does she have?

Joanne has four years of professional experience working as a therapeutic counsellor in the United Kingdom.

What credentials and location are listed?

She is listed with the NCPS and practises in the United Kingdom.

Which languages are supported and are international clients taken?

Sessions are offered in English. International clients are not currently accepted.

What session formats are available?

Joanne offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions priced?

Cost varies with location and therapist availability and sessions are delivered via a subscription that can be cancelled at any time.

How do I begin if I want to try therapy?

Begin by selecting the Start Therapy button and completing a short matching questionnaire, then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
LGBT
Relationship issues

Also listed

Therapeutic approaches

Experience: 4 years
Registered with: NCPS
Languages: English

Contacting Joanne

Joanne takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Joanne McKenzie, NCPS

Background and approach

How Joanne uses practical approaches online

Areas of focus

What this therapist works with

Others working with stress, anxiety