Directory entry

Jill Kelter, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Grief Self esteem Depression Coping with life changes

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Jill Kelter uses a client-centred approach to help people find practical ways to feel better. She blends listening with clear tools from cognitive behavioural therapy to address stress, anxiety, low mood and low self-esteem. Jill is based in the United Kingdom and has three years of professional experience.

She holds BACP credentials and works in English. Jill focuses on everyday challenges that can feel overwhelming. She supports people coping with grief and loss, life changes and periods of low motivation.

Background and approach

She also helps with relationship and communication difficulties, workplace stress and social anxiety. In sessions she starts by hearing what matters most to each person. Conversations are tailored so the plan fits the individual rather than following a fixed formula.

Practical exercises and simple thought-work are used alongside open listening. She has experience with people facing chronic illness, caregiving strain and cancer-related concerns, and she addresses feelings such as guilt, shame and isolation. Jill also works with those exploring life purpose, forgiveness and self-love.

Jill aims to offer a calm, respectful space where changes are made step by step. She helps clients build skills they can use between meetings. The first session focuses on priorities and what a helpful next step looks like.

Online approaches that combine listening and practical tools

Client-centred therapy focuses on the person’s experience and priorities. A counsellor using this approach listens closely and reflects what matters to the client, helping them find their own solutions and build confidence. Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions and uses practical exercises to change unhelpful patterns; it can help with anxiety, low mood and stress.

Finding the right approach is part of the work. Jill will collaborate with each person to decide which methods feel most useful. Together they will set goals and try techniques, adjusting the plan based on what helps and what doesn’t, so the process feels personalised rather than fixed.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to fit different needs. Video calls allow face-to-face conversation when that is helpful. Phone sessions can be a quicker, lower-bandwidth option when video is not needed. Text-based messaging and live chat suit shorter check-ins and ongoing support between longer sessions. These formats make it easier to fit therapy around work, family and travel commitments.

What concerns does Jill commonly address

She works with stress, anxiety, grief, low self-esteem and depression. Additional areas include life changes, relationship communication issues and workplace stress.

What is her therapeutic style

Jill combines client-centred therapy with cognitive behavioural therapy (CBT). That means she listens first, then offers practical strategies for thoughts and behaviours.

How much clinical experience does she have

She has three years of professional experience working with adults in the UK. Her background includes helping people with grief, chronic illness and caregiver stress.

What credentials and location apply

Jill holds BACP credentials and practices from the United Kingdom.

Which languages and international arrangements are offered

Sessions are offered in English. International clients are not currently accepted.

What session formats are available

Therapy is offered via video calls, phone sessions, live chat or text-based messaging. These options let people choose what works best for them.

How is cost handled

Cost varies with location and therapist availability and sessions use a subscription model. The subscription can be cancelled at any time.

How do I begin working with Jill

Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Jill

Jill takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jill Kelter, BACP

Background and approach

Online approaches that combine listening and practical tools

Areas of focus

What this therapist works with

Others working with stress, anxiety