Directory entry

Jennifer "Jeni" O’Donnell, NCPS

Credentials: NCPS
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsGriefParenting issuesSelf esteem

Ready when you are

Jennifer sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who aims to offer a warm, straightforward space to talk about what matters. She holds the NCPS credential and brings three years of clinical experience to her work in the United Kingdom. Jeni focuses on everyday struggles such as stress, anxiety and low self-esteem.

She also supports people facing grief, parenting strain, relationship or intimacy issues, and problems with sleep and anger.

Background and approach

Her practice includes work on addictions, coping with life changes and compassion fatigue. Her approach is client-centred and flexible. She believes every person and situation is different, so she adapts tools to fit individual needs.

That can mean using practical techniques to manage anxiety one week and exploring underlying patterns the next. Sessions aim to be conversational and goal-focused. Jeni listens for what matters most, then helps people set clear, manageable steps they can try between meetings.

She blends short-term strategies with deeper reflection when useful. People come for help with attachment difficulties, communication problems, codependency and issues around abandonment or blended families. She also offers support for carers, those facing ageing or cancer-related stress, and people worried about body image or eating concerns.

Jeni works with clients online and by phone or text, and she accepts international clients. Her style is patient and practical, helping people build coping skills and make steady progress at a pace that feels right.

How her approaches translate to online therapy

Attachment-Based Therapy focuses on how early relationships shape current patterns. In sessions this looks like exploring how attachments affect trust and closeness, which can help with relationship worries and intimacy-related issues.

Client-Centred Therapy places the person at the heart of the work. The counsellor offers a listening, non-directive stance so people guide the pace and topics, useful for grief, low self-esteem and motivation concerns.

Cognitive Behavioural Therapy (CBT) is practical and action-oriented. It helps identify unhelpful thoughts and try small behavioural experiments, which is often useful for anxiety, sleep problems and low mood.

Deciding which approach to use is a collaborative process. The therapist will discuss goals, preferences and what has helped before, then try methods together to find the best fit. Plans can change as needs evolve and sessions will adjust to what works in practice.

Online therapy offers flexibility and easier access to ongoing support. Video calls provide face-to-face interaction for deeper conversations, phone sessions suit shorter check-ins or times with less bandwidth, and live chat or text messaging allow quick reflections or ongoing coaching between meetings. These options make it simpler to fit therapy around work, family and daily life.

What issues does this counsellor address?

She helps with stress, anxiety, depression and coping with life changes, plus family and relationship concerns, grief, self-esteem and addictions.

How would sessions feel and what is the style?

Sessions are conversational and client-centred, with short-term techniques and deeper reflection used as needed to meet personal goals.

What background does she have?

She has three years of experience working as a psychotherapeutic counsellor and coach, supporting a broad range of emotional and practical concerns.

Where is she based and what credential does she hold?

She practises from the United Kingdom and holds the NCPS credential as listed in her profile.

Can I work with her if I live outside the UK?

Yes, she accepts international clients and offers sessions across borders in English.

Which session formats are offered?

Sessions can be conducted by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How does payment and cost work?

Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

What are the first steps to begin therapy?

Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Grief

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: NCPS
Languages: English

Contacting Jennifer

Jennifer takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jennifer "Jeni" O’Donnell, NCPS

Background and approach

How her approaches translate to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety