Jennifer Cromar, BACP

Therapeutic approaches and online support

Client-Centred Therapy focuses on listening and creating an accepting space where a person can speak freely and be heard; it helps people who need support in finding their own solutions and building self-trust. Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours interact and teaches practical strategies to reduce anxiety and lift mood through small, structured steps. Emotionally-Focused Therapy helps people understand and work with their emotions, especially when relationship patterns or deep feelings are causing distress.

Choosing the right approach is part of the work together. The therapist will discuss goals, personal preferences and what feels most useful, then try methods that fit the individual. That collaborative process means the plan can change as progress is made or new needs appear.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation across distances. Phone sessions can be easier when bandwidth is limited or someone prefers not to be on camera. Live chat and messaging suit brief check-ins, written reflection or people who express themselves more easily in text. These options make it simpler to fit therapy around work, family and everyday life while using approaches that match the person’s needs.