Directory entry

Jennifer Borrell, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsParenting issuesAnger managementSelf esteem

Ready when you are

Jennifer sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Jennifer Borrell is a counsellor based in the United Kingdom with four years of professional experience. She introduces herself in a warm, straightforward way and aims to make the first steps of seeking help feel less daunting. Her registration is with BACP, the British Association for Counselling and Psychotherapy, which is listed as her credential.

Her main way of working is Client-Centred Therapy. That means sessions focus on the person in front of her, their priorities and their pace.

Background and approach

Conversations are designed to help people reflect on what matters, build on strengths, and find practical steps to manage stress, anxiety and day-to-day problems. Jennifer also brings experience supporting people dealing with family and parenting concerns, relationship strain, anger, grief, trauma and eating difficulties. She can help with self-esteem, coping with life changes and ADHD-related challenges.

Additional areas she addresses include attachment concerns, abandonment, communication problems, body image and issues such as hoarding or infidelity. Sessions aim to be straightforward and collaborative. The counsellor emphasises listening, asking clear questions and jointly setting small goals.

Clients who prefer a calm, person-focused conversation and practical ideas to try between sessions may find this approach useful. If you are unsure where to start, Jennifer guides people through an initial matching and scheduling process. The first step is completing a short questionnaire and arranging a session time that fits individual needs.

Client-centred care for online therapy

Client-Centred Therapy focuses on the person and their experience. The counsellor listens without judgement, reflects what she hears and follows the client’s priorities. This approach helps people who feel stuck, unsure of their next steps, or who need support with self-esteem, grief, relationship strain and coping with change.

Sessions aim to be collaborative. The therapist will talk with each person about their goals and preferences, then adapt the way they work together. Finding the right approach is part of the process and the counsellor will check in regularly to make sure the direction feels helpful.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls let you see facial expressions and body language. Phone sessions work well when bandwidth is limited or you prefer not to be on camera. Live chat and text messaging offer brief check-ins and flexible exchanges that can fit around busy days. These options make it easier to attend sessions from different locations and at different times, helping therapy fit into everyday life.

What concerns does she help with?

She supports people with stress, anxiety, depression and coping with life changes. She also works on family and parenting matters, anger, grief, trauma and eating-related issues.

How would you describe her therapeutic style?

Her main approach is Client-Centred Therapy, which focuses on listening, understanding and following the client’s lead. Sessions aim to build on strengths and set practical steps to try between meetings.

What is her professional background?

She has four years of professional experience working with a range of problems such as anxiety, relationship strain and parenting challenges.

What credential does she hold and where is she based?

She is listed with BACP, the British Association for Counselling and Psychotherapy, and practises in the United Kingdom.

Which languages are supported?

Sessions are offered in English.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different communication preferences.

How are sessions paid for?

Sessions use a subscription that can be cancelled at any time; the exact cost varies with location and therapist availability.

How do I start working with her?

Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Parenting issues

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Jennifer

Jennifer takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jennifer Borrell, BACP

Background and approach

Client-centred care for online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety