Jean Lythe, BACP

Practical approaches for online counselling

Jean uses well-established, evidence-based therapeutic techniques that focus on understanding feelings and building coping skills. One common approach involves teaching practical strategies for managing anxiety and panic, such as breathing and grounding tools, to reduce intense physical and emotional reactions in the moment. Another approach targets mood and depression by helping people identify unhelpful thinking and small behavioural changes that lift day-to-day functioning. These methods are straightforward and aimed at producing manageable steps rather than abstract theory.

Finding the right approach is a shared task. Jean will work together with each person to decide which techniques make sense for their situation, goals and preferences. She adapts methods over time so people can see what helps and adjust the plan if needed.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into life. Video calls are useful for a fuller face-to-face feel, phone sessions use less bandwidth and can be more flexible, short live chats suit quick check-ins, and text messaging supports ongoing reflection between conversations. These options provide practical flexibility and help people keep therapy going around work, treatment schedules or family commitments.