Jason O'Flynn, BACP

Client-centred care delivered online

Client-centred therapy puts the person’s experience at the heart of the work. The therapist focuses on listening with empathy, reflecting what matters, and helping someone make sense of difficult feelings. This approach is useful for issues like anxiety, depression, relationship strain and grief where being heard matters most.

Jason also adapts simple practical ideas when helpful, such as basic mindfulness or coping strategies for sleep and stress. These are used alongside a client-centred stance to address day-to-day problems and longer-standing concerns like trauma or attachment difficulties.

Finding the right approach is part of the therapeutic process. He will work collaboratively to decide what methods fit best with someone’s goals, needs and preferences. That may mean trying different ways of working early on and checking in regularly about what helps.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for in-depth conversation and non-verbal cues. Phone sessions can suit people with limited bandwidth or those who prefer not to be on camera. Live chat and messaging offer brief check-ins or a written way to reflect between appointments. These options aim to make counselling flexible and easier to fit around work, caring responsibilities and life changes.