Directory entry

Janette Potts, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesTrauma and abuse Depression Coping with life changes

Ready when you are

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Janette Potts is a counsellor who listens and stays present while helping people make sense of difficult situations. She offers a calm, steady approach and lets the person guide the focus of each session. Janette holds BACP accreditation, which is listed as BACP, and brings four years of practice to her work in the United Kingdom.

She often supports people facing stress, anxiety and depression, and helps with life changes and relationship difficulties.

Background and approach

Her practice also covers trauma and abuse, addictions, grief, sleep problems and intimacy-related concerns. Janette names parenting, anger, self-esteem and career matters among areas she helps with, and also works with ADHD and bipolar issues. Janette uses a mix of approaches depending on what suits the person in front of her.

She draws on attachment-based ideas to look at how past relationships influence current feelings. Cognitive behavioural techniques are used to notice unhelpful thinking and try practical alternatives. Client-centred and emotionally focused methods help people speak openly and feel heard.

She has a recent Level 7 Diploma in counselling supervision and describes herself as a life-long learner. Janette also pays attention to ageing and geriatric issues, autism and Asperger syndrome, chronic illness and disability, blended family challenges and caregiver stress. Additional interests include divorce and separation, addiction, and veteran and armed forces issues.

Sessions are offered in English and take place online with options for video calls, phone sessions, live chat or text-based messaging. The service uses a subscription model that can be cancelled at any time.

How Janette’s approaches translate to online therapy

Attachment-based work focuses on how early relationships shape current emotions and patterns. Online sessions using this approach can help people understand trust and closeness issues and how those patterns affect today's relationships.

Cognitive behavioural therapy (CBT) looks at the link between thoughts, feelings and actions and introduces practical exercises to test new ways of thinking. In online sessions this can include setting small tasks between meetings and reviewing progress together during video or chat sessions.

Client-centred work gives space for people to be heard without pressure and helps them find their own answers. This style fits well with conversational formats like phone or text-based messaging where someone may prefer to take their time to reflect.

Finding the right approach is part of the process and will be decided collaboratively. The counsellor will discuss goals, try methods that match those goals, and adjust the plan as needed based on how helpful each approach feels.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and non-verbal cues, phone works well when bandwidth is limited, live chat suits quicker check-ins, and messaging can support ongoing reflection between sessions. These options make it easier to fit therapy into busy lives and different routines.

What kinds of problems can this counsellor help with?

Janette supports people with stress, anxiety and depression, along with relationship and intimacy-related issues. She also works with trauma, addictions, grief, sleep problems and parenting concerns.

How would sessions usually feel or flow?

Sessions are person-led and the counsellor stays present and listening. Practical tools and conversational reflection are combined so the session suits each person's needs.

What is Janette's background and experience?

She has four years of professional experience and has completed a Level 7 Diploma in counselling supervision. She describes herself as a life-long learner.

What credentials and region are listed for this counsellor?

The profile lists BACP and is based in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English. International clients are not currently accepted.

What session formats are offered?

Available formats include video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are fees and payments handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with this counsellor?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the counsellor's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Trauma and abuse

Also listed

Therapeutic approaches

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Janette

Janette takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Janette Potts, BACP

Background and approach

How Janette’s approaches translate to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety