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Jacob Mason, BACP

Credentials
BACP
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyLGBTRelationship issuesGriefDepression

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Jacob Mason offers support for stress, anxiety, grief, depression and relationship concerns. He also helps people facing identity questions related to LGBT issues, struggles with self‑esteem, intimacy difficulties and career uncertainty. Jacob works with people managing trauma, compassion fatigue and long-term conditions such as bipolar disorder.

He aims to create a calm, approachable space where someone can talk honestly and feel heard. Jacob uses a person-centred style that keeps conversations focused on the client.

Background and approach

That means he listens first and follows what matters most to the person in front of him. He draws on solution-focused ideas to help people identify small, practical steps that move them toward their goals. Across sessions Jacob helps people untangle problems like commitment or communication issues, control struggles and feelings of emptiness.

He also supports those dealing with guilt, shame, forgiveness or the impact of infidelity. He will work with people affected by HIV and AIDS, and with those facing process addictions such as problematic gambling or pornography use. Jacob is a British Association for Counselling and Psychotherapy member, BACP.

He has three years of practice experience in the United Kingdom and offers sessions in English. Therapy can take different forms to fit someone’s life, including video calls, phone sessions, live chat and text messaging. Sessions are provided through a subscription model that can be cancelled at any time.

To begin, a person selects the Start Therapy button, completes a short matching questionnaire and schedules sessions according to Jacob’s availability.

How Jacob’s approaches work online

Jacob practises client‑centred work, which means the session is shaped around the person rather than a fixed plan. The counsellor listens closely, reflects what is said and helps someone explore their feelings at their own pace. This approach can help with anxiety, depression, grief and identity questions because it focuses on being heard and understood.

He also uses solution‑focused techniques that look for what is already working and build on small, practical steps. Those methods are useful for tackling immediate problems like communication issues, commitment doubts or coping with life changes, because they aim to create quick, manageable progress.

Finding the right approach is part of the process and the choice will be made together. Jacob will discuss goals, preferences and what feels most useful, and then adapt his style as the work develops. The collaboration helps keep sessions relevant and goal‑orientated.

Online formats include video calls, phone sessions, live chat and text messaging. Video calls allow face‑to‑face conversation, phone sessions can work when bandwidth is low, live chat is useful for shorter check‑ins, and text messaging suits people who prefer writing or need flexible timing. These options make it easier to fit counselling around work, family and everyday life.
What concerns does Jacob help with?
He supports people with stress, anxiety, depression, grief and relationship difficulties, plus LGBT‑related issues and identity questions.
What is his therapeutic style?
Jacob uses a person-centred style that prioritises listening and a non‑directive stance, combined with solution‑focused ideas to find practical next steps.
How much experience does he have?
He has three years of professional practice working in the United Kingdom.
What credentials and location are recorded?
Jacob is recorded with the British Association for Counselling and Psychotherapy, BACP, and works in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
He offers video calls, phone sessions, live chat and text‑based messaging to suit different needs and schedules.
How is pricing handled?
Sessions use a subscription that varies with location and therapist availability and can be cancelled at any time.
How do I start therapy with him?
Begin by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to his availability.

Areas of focus

What this therapist works with

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Experience
3 years
Registered with
BACP
Languages
English

Contacting Jacob

Jacob takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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