Directory entry

Jackie Garratt, BACP

Credentials: BACP
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuseParenting issuesSelf esteemCoaching

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Jackie Garratt offers practical, down-to-earth counselling and life coaching for people struggling to feel like themselves. She meets clients with calmness and compassion, helping them talk through stress, anxiety, depression and difficult life changes. Jackie aims to make sessions easy to understand and use everyday language to explain what is happening and why.

Her approach is flexible and tailored. Jackie uses a person-centred base and draws on cognitive behavioural methods and Acceptance and Commitment Therapy to help people spot unhelpful patterns and try new ways of coping.

Background and approach

She also uses solution-focused techniques and motivational interviewing when clients want short-term, goal-oriented work. Jackie has eight years of experience working in community and support roles. Before qualifying as a counsellor she spent many years as a youth and support worker, a foster carer and a women's project coordinator.

That background informs her understanding of trauma, family change and the practical impacts of long-term health conditions. She is registered with the British Association for Counselling and Psychotherapy - BACP. Jackie additionally qualified as a life coach, which she uses to help people shift limiting beliefs and build clearer direction alongside counselling work.

Sessions are offered in English and are suited to people who want steady, collaborative support. Jackie aims to help each person move from feeling stuck to taking manageable steps towards the life they want.

Practical approaches for online therapy and change

Jackie commonly uses Acceptance and Commitment Therapy and Client-Centred Therapy in online sessions. Acceptance and Commitment Therapy helps people notice painful thoughts and feelings without getting stuck in them, then take small steps toward a life that matters to them. Client-Centred Therapy focuses on creating a warm, respectful space where the person’s own goals guide the work and the counsellor follows their pace.

She also draws on Cognitive Behavioural Therapy when helpful to identify unhelpful thinking and try alternative responses. CBT often suits people who want concrete strategies for anxiety, depression or problem patterns that repeat over time. Jackie treats finding the right approach as a collaborative process and will work with each person to choose what fits their needs and goals.

Online formats include video calls, phone sessions, live chat and text-based messaging, which let people access counselling from different locations. Video calls allow face-to-face conversation, phone sessions are useful when bandwidth or camera use is difficult, live chat can be a shorter check-in and messaging supports ongoing reflections between sessions. These options make it easier to fit therapy around work, family life or other commitments while keeping the focus on practical progress.

What kinds of concerns can Jackie help with?

Jackie works with a wide range of issues including stress, anxiety, depression, trauma and abuse, parenting challenges, self-esteem, addictions, grief and relationship or family difficulties.

How would you describe her therapeutic style?

Her style is warm and down to earth, using a person-centred approach with elements of cognitive behavioural work, Acceptance and Commitment Therapy and solution-focused techniques when appropriate.

What is Jackie’s professional background?

She has eight years of experience and previously worked as a youth and support worker, foster carer and women’s project coordinator supporting people affected by trauma and domestic abuse.

What qualifications or registration does she hold?

Jackie is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and she also trained as a life coach.

Which languages are sessions offered in?

Sessions are offered in English only and international clients are not accepted at this time.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How is payment handled and what does it cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with Jackie?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

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Experience: 8 years
Registered with: BACP
Languages: English

Contacting Jackie

Jackie takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jackie Garratt, BACP

Background and approach

Practical approaches for online therapy and change

Areas of focus

What this therapist works with

Others working with stress, anxiety