Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Helen Yates
Portrait of Helen Yates

Directory entry

Helen Yates, BACP

Credentials
BACP
Experience
5 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyLGBTRelationship issuesDepressionCoping with life changes

Ready when you are

Helen sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Helen

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Helen Yates is a counsellor based in the United Kingdom who supports people facing stress, anxiety, depression, relationship strain and life changes. She also helps with grief, trauma and abuse, addictions, sexual and intimacy concerns, and self-esteem difficulties. Helen works with issues related to parenting, sleep and eating problems, ADHD and compassion fatigue.

She is BACP registered and practices in English. Helen uses a person-centred style that puts the client’s perspective first.

Background and approach

She believes people know their own story and brings warmth, patience and straightforward feedback. Sessions focus on what matters to the individual and build on existing strengths. She combines client-centred work with practical techniques from cognitive behavioural therapy and acceptance and commitment therapy when appropriate.

Dialectical behaviour therapy skills and attachment-based ideas are also used to support emotion regulation and relationship patterns. Helen adapts her approach to match a person’s needs and goals. With five years of experience she has worked with a wide range of concerns including LGBT issues, body image, addiction and trauma.

Her background includes supporting people through career and life transitions, caregiver stress, chronic health challenges and bereavement. Sessions are available through video calls, phone sessions, live chat and text-based messaging. International clients who speak English may use these formats.

To begin, a short matching questionnaire is completed and then appointments are scheduled according to availability. Helen aims to make the first steps straightforward and practical. She offers calm, steady support while helping people develop tools they can use between sessions.

How Helen’s approaches work online

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them, then take practical steps towards what matters. It is useful for anxiety, depression and life transitions. Cognitive Behavioural Therapy (CBT) focuses on changing unhelpful thinking and behaviour patterns through short-term exercises and practical tasks, which can help with anxiety, sleep and mood problems. Attachment-Based Therapy looks at how past relationship patterns shape current reactions and supports people to build healthier ways of relating and feeling safer in relationships.

Choosing the right approach happens together. Helen will talk through a person’s goals, preferences and experiences and suggest which methods to try. That choice is revisited over time so the work stays relevant and useful.

Online formats offer flexibility and different ways to fit therapy into life. Video calls let people use face-to-face conversation from a distance. Phone sessions are useful when bandwidth is limited or when someone prefers voice only. Live chat and text-based messaging provide shorter check-ins, quick reflections and a way to work without being on camera. These options make it easier to schedule sessions around work, travel or caregiving commitments and let people pick the format that feels most manageable.
What concerns does Helen support?
Helen works with stress, anxiety, depression and relationship difficulties, plus grief, trauma, addiction and intimacy-related issues among other concerns.
How would she describe her therapeutic style?
Her style is person-centred and client-focused, offering a warm, non-judgemental space while helping people identify their own strengths and choices.
What kinds of methods does she use in sessions?
She draws on client-centred work alongside cognitive behavioural techniques and acceptance and commitment ideas, plus DBT skills and attachment-based perspectives when helpful.
What is her background and experience?
She has five years of professional experience supporting people with a wide range of issues including trauma, addiction, body image and life transitions.
Where is Helen based and what are her credentials?
She practices in the United Kingdom and holds BACP registration as shown in her profile details.
Which languages and international arrangements are available?
Sessions are offered in English and Helen accepts international clients who can participate in English-language sessions.
What session formats and practical options exist?
Therapy is available by video call, phone, live chat or text-based messaging to suit different schedules and needs.
How is cost handled and how do subscriptions work?
Costs vary with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience
5 years
Registered with
BACP
Languages
English

Contacting Helen

Helen takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Helen

We will earn a commission if you sign up through our link, at no cost to you.

Others working with stress, anxiety

See all →
Contact Helen