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Home Counsellors Helen Willoughby
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Helen Willoughby, BACP, NCPS

Credentials
BACP, NCPS
Experience
22 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyAddictionsLGBTTrauma and abuseEating disorders

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Helen Willoughby brings 22 years of therapeutic experience to her practice. She began her professional life as a nurse and has worked in independent practice since 2003. Helen focuses on helping people manage stress, anxiety, depression and addiction.

She also supports people with relationship strains, grief, low self-esteem and issues connected to sexuality and gender. Helen works in a straightforward, kind way. She treats each person as an individual and answers questions at the start so people know what to expect.

Background and approach

Sessions are practical and paced to the person’s needs. Helen aims to create space where someone can pause, make sense of things and gather strength to move on. Her approach draws on several methods including client-centred work, cognitive behavioural techniques and Jungian ideas.

She tailors tools to the issue at hand, for example using skill-building for sleep or thinking patterns, and reflective work for identity and meaning. Motivational interviewing can be used when people want to change habits such as addictions. Helen has worked with a wide range of concerns over two decades, from parenting and career pressures to trauma, grief and chronic illness.

She also helps people with intimacy-related issues, eating difficulties, ADHD and compassion fatigue. Her experience includes supporting people through divorce, domestic violence and bereavement. Sessions are offered in English and Helen accepts international clients.

She uses video calls, phone, live chat and text-based messaging to meet different needs. If someone wants to begin, the process starts with a short matching questionnaire and scheduling to suit the person.

How Helen’s approaches translate to online therapy

Helen uses client-centred work which focuses on listening closely and following the person’s lead. This approach helps when someone needs understanding, emotional support or to explore identity and values. Cognitive behavioural therapy, or CBT, looks at unhelpful thoughts and habits and teaches practical skills to change them. CBT is often useful for anxiety, low mood, sleep problems and patterns that keep problems going.

Choosing the right approach is a collaborative process. Helen will discuss what matters most to the person, try techniques and adjust the mix of methods as therapy progresses. She works with each person’s goals and preferences to find what helps most in day-to-day life.

Online sessions give practical flexibility. Video calls recreate a face-to-face conversation and work well for therapy that uses visual cues. Phone sessions may suit people with limited bandwidth or those who prefer not to be on camera. Live chat and text messaging support brief check-ins, journalling between sessions or a paced way to communicate for those who find typing easier. These options make it simpler to fit therapy around work, family and other commitments.
What concerns does Helen commonly help with?
She supports people facing stress, anxiety, depression, addictions and relationship or family issues. Helen also works with grief, eating and intimacy-related concerns among other areas.
How would you describe her therapeutic style?
Helen uses a kind, straightforward manner and treats people as individuals. She answers questions at the start and adapts pacing and techniques to each person.
What background does she bring to therapy?
She was a nurse before training in counselling and has practised as a therapist since 2003, giving her 22 years of experience.
What professional credentials does she hold and where is she based?
She is listed with BACP and NCPS and works from the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English and Helen accepts international clients.
What session formats are offered?
Therapy is available by video call, phone session, live chat or text-based messaging to suit different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What are the first steps to begin therapy?
Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Experience
22 years
Registered with
BACP, NCPS
Languages
English

Contacting Helen

Helen takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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