Directory entry

Helen Greenaway, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Self esteem Coping with life changesCoachingADHD

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Helen Greenaway is a counsellor who uses a mix of client-centred listening and practical therapy to help people feel steadier. She focuses on anxiety, low self-esteem, stress and life changes, and offers coaching-style support for career and day-to-day challenges. She commonly helps people who overthink, doubt themselves at work, or struggle with boundaries in relationships.

Sleep problems, anger and emotional overwhelm also come up in sessions. Helen pays attention to how ADHD-related rejection sensitivity can affect mood and behaviour.

Background and approach

Her approach is straightforward. Sessions begin by listening to what matters most to the person. Then she works with them to set clear, manageable goals and practical steps.

Techniques draw on talking therapy, solution-focused planning and cognitive-behavioural ideas to change unhelpful thoughts and habits. With four years' experience, Helen combines short-term problem solving with deeper exploration when needed. She can help with identity questions, body image, commitment worries and recovering from guilt or shame.

She also supports people dealing with compassion fatigue and career decisions. Helen is registered with the British Association for Counselling and Psychotherapy, BACP. She sees clients in the United Kingdom and offers sessions in English.

To begin, a short matching questionnaire is used so people can schedule a session that fits their needs.

How Helen’s approaches work online

Client-Centred Therapy puts the person’s experience at the heart of sessions. The therapist listens without judgement and mirrors what she hears so people can understand their feelings and make sense of them. This approach helps when someone feels confused, overwhelmed or stuck and wants a steady, empathetic space to talk.

Cognitive Behavioural Therapy, or CBT, focuses on the links between thoughts, feelings and actions. It uses practical exercises and small experiments to change unhelpful thinking and improve sleep, anxiety or low mood. CBT is useful when someone wants clear strategies to try between sessions.

Finding the right approach is a collaborative process. Helen will talk about options, check what matters to the person, and agree on goals together. She often combines listening with structured techniques so sessions feel both supportive and useful.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different lifestyles. Video calls work well for face-to-face conversation, phone sessions use less data, live chat is quicker for brief check-ins, and messaging can suit people who prefer written communication. These options make it easier to fit therapy around work, family and travel while keeping continuity of care.

What concerns can Helen help with?

Helen works with anxiety, stress, low self-esteem, depression and sleep problems, plus relationship and intimacy-related issues and career concerns.

What is her therapeutic style like?

She uses a client-centred way of listening alongside cognitive behavioural and solution-focused techniques to set practical goals and address unhelpful thinking.

How much clinical experience does she have?

Helen has four years' experience working as a counsellor and coach with a range of emotional and practical problems.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English, and she is not currently accepting international clients.

What session formats does she offer?

Helen sees people by video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does pricing work?

Cost varies with location and therapist availability and sessions are accessed via a subscription that can be cancelled at any time.

How do I start working with her?

Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

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Therapeutic approaches

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Helen

Helen takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Helen Greenaway, BACP

Background and approach

How Helen’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety