Dr. Hayley Trower, BACP

How her approaches work online

Client‑centred therapy places the person's experience at the core of sessions. The therapist focuses on listening, reflecting and responding to what the client says so the work follows the client's priorities. This approach suits people who want a supportive, empathetic space to understand and change their feelings and choices.

Psychodynamic therapy looks at patterns that repeat across relationships and life events. It helps make sense of strong emotions and behaviours by connecting them to earlier experiences and hidden feelings. This can be useful for concerns like relationship difficulties, low self‑esteem and persistent anxiety.

Finding the right approach is part of the work. The therapist will talk with the client about needs, goals and preferences and try different ways of working when needed. This is a collaborative process where decisions are made together rather than imposed.

Online sessions can be arranged as video calls, phone sessions, live chat or text messaging. Video calls are useful for face‑to‑face conversation, phone sessions are handy when video isn't possible, live chat can suit shorter check‑ins and text messaging allows ongoing written conversation. These options offer flexibility for different schedules, quieter surroundings, lower bandwidth and personal comfort, making it easier to fit therapy into everyday life.