Directory entry

Hayley Cook, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGrief Self esteem Depression

Ready when you are

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Hayley Cook helps people who feel stuck, overwhelmed or unsure where to start. She keeps things straightforward and listens first. Her aim is to create a calm space so people can talk through what is worrying them and decide what to do next.

Hayley is based in the United Kingdom and holds BACP registration, which is listed as BACP. She has four years of experience working with issues such as stress, anxiety, depression and grief.

Background and approach

She also supports people dealing with relationship strain, addictions, eating concerns, intimacy-related problems and career pressures. Her approach draws on psychodynamic ideas to look at how past experiences shape current feelings and patterns. She also uses client-centred listening, cognitive behavioural techniques to spot unhelpful thinking, and solution-focused steps to set small goals.

Hayley adapts the mix to suit each person rather than following one fixed method. Sessions are delivered by video call, phone, live chat or text-based messaging, offering options for different needs and schedules. Hayley aims to help people build understanding, self-compassion and practical ways to cope with life changes.

People often come for help with family or parenting stress, communication problems, feelings of emptiness, shame or isolation. Hayley offers steady support to untangle these concerns and to plan realistic next steps. To begin, a simple online questionnaire matches you and you can book a first session according to the therapist's availability.

How Hayley’s approaches work online

Hayley combines psychodynamic thinking and cognitive behavioural techniques to help people understand and change what matters to them. Psychodynamic therapy looks at how past experiences shape current feelings and relationship patterns, helping people notice repeating habits and find different responses. Cognitive behavioural therapy, or CBT, focuses on identifying unhelpful thoughts and testing small behavioural changes to reduce distress and build coping skills.

Finding the right approach is part of the work. Hayley will talk with each person about their goals and preferences and tailor the mix of methods together. This is a collaborative process that may change as needs evolve and progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into life. Video is useful for a fuller face-to-face feel, phone calls work well when bandwidth is limited, live chat allows short check-ins and messaging can suit people who prefer writing or who need flexible timing. These options help people access consistent support while balancing work, family or other commitments.

What kinds of problems can I bring to therapy?

Hayley works with stress, anxiety, depression and grief, along with relationship and intimacy-related issues. She also helps with concerns like addictions, eating issues, parenting strain and career pressures.

What is Hayley’s general counselling style?

She offers a compassionate, client-centred approach that listens first and adapts methods to each person. This means sessions may include reflective talking, practical exercises and short goal-setting work.

How much experience does she have?

Hayley has four years of professional experience working with a range of emotional and practical issues.

Where is she based and what credential does she hold?

Hayley is based in the United Kingdom and is registered with BACP, which is listed as BACP.

Can I have sessions in a language other than English?

Sessions are offered in English.

Which session formats are available?

Sessions can be held by video call, phone, live chat or text-based messaging to suit different needs and routines.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I get started with therapy?

Choose the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Grief

Also listed

Therapeutic approaches

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Hayley

Hayley takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Hayley Cook, BACP

Background and approach

How Hayley’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety