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Home Counsellors Genevieve Walters
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Genevieve Walters, BACP

Credentials
BACP
Experience
18 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyTrauma and abuseGriefCoping with life changesCompassion fatigue

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Genevieve Walters is a counsellor with 18 years of experience who works from a client-focused perspective. She holds a Master of Social Sciences in Counselling Psychology and is registered with the British Association for Counselling and Psychotherapy, BACP. Genevieve helps people who are facing overwhelming stress, anxiety, grief and life changes by listening and working alongside them to find what helps.

She uses narrative approaches that pay attention to the stories people tell about themselves.

Background and approach

That helps bring clarity when experience feels confusing or painful. Genevieve also draws on client-centred ideas to make sessions responsive to each person’s pace and priorities. Her background includes managing counselling teams in bereavement, hospice and school settings, and coordinating responses to national disasters and the pandemic.

She has practised with people such as teachers, nurses, firefighters and other government employees who have faced vicarious trauma and burnout. Genevieve often uses creative and reflective methods to help clients gain perspective and rebuild trust in themselves. She can offer practical techniques for coping with acute stress and trauma reactions alongside longer-term conversational work.

This mix is useful for people dealing with loss, major transitions, addiction concerns, relationship or intimacy issues, parenting strain, career stress, or chronic mood conditions. Sessions are informed by the BACP Ethical Framework. Genevieve works remotely and in the UK, and she welcomes contact from people who prefer different ways of speaking about their experiences.

How narrative and client-centred work translates to online therapy

Genevieve uses client-centred therapy to follow each person's lead, focusing on what matters most to them and adjusting pace and tone to suit the individual. This approach helps when someone needs a supportive, steady space to talk about stress, anxiety or low mood.

She also uses narrative therapy, which looks at the stories people tell about themselves and their lives. Reframing those stories can reduce shame and open up new possibilities when dealing with grief, trauma, relationship issues or identity concerns.

Finding the right approach is part of the therapeutic process. Genevieve works collaboratively to decide which methods fit a person's needs, goals and preferences, and she checks in over time to adapt the plan if necessary.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy fit around daily life. Video calls allow face-to-face conversation, phone sessions use less bandwidth and can be easier when movement is needed, while chat or text can suit brief check-ins or people who prefer writing. These options increase flexibility for scheduling, reduce travel time and let clients choose the format that helps them engage most effectively.
What kinds of concerns does she help with?
She helps with stress, anxiety, trauma and abuse, grief and coping with life changes, as well as addictions, relationship and intimacy-related issues, parenting and career concerns.
What is her therapeutic style like?
Her style is conversational and responsive, using client-centred listening and narrative methods alongside reflective and creative techniques.
How much experience does she have?
Genevieve has worked in counselling for 18 years and has experience in bereavement, hospice, schools and disaster response roles.
What credentials and location are listed for this counsellor?
She holds a Master of Social Sciences in Counselling Psychology and is registered with the BACP in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and she accepts international clients.
What session formats does she offer?
Sessions can take place by video call, phone, live chat or text-based messaging according to the client's preference.
How is cost handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin work with this counsellor?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

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Experience
18 years
Registered with
BACP
Languages
English

Contacting Genevieve

Genevieve takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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