Directory entry

Gemma Pyatt-Lonczyk, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGrief Depression Coping with life changes

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Gemma Pyatt-Lonczyk is a counsellor who works with people facing stress, anxiety, grief and depression. She focuses on helping people cope with life changes and relationship difficulties. Gemma uses an integrative way of working to tailor support to each person she sees.

Gemma believes the relationship between counsellor and client matters most. She aims to create a calm, non-judgemental space where people can be heard and begin to make sense of difficult feelings.

Background and approach

Conversations are straightforward and paced to suit the person in the room. Her background includes work in a hospice setting, where she provided palliative care counselling, anticipatory grief support and bereavement help. That experience informs how she supports people facing loss, serious illness and other major life changes.

It also shapes her approach to emotional pain and uncertainty. Gemma offers different perspectives to help people see their situation in a new light. She helps identify coping patterns and explores practical steps to manage overwhelming emotions.

The aim is to help people move towards clearer choices and greater emotional balance. She keeps developing her skills through ongoing professional learning and reflective practice. Gemma is registered with the BACP, which stands for the British Association for Counselling and Psychotherapy.

She works with clients in the United Kingdom and conducts sessions in English.

Approaches that shape online sessions

Gemma works in an integrative way that draws on evidence-based techniques to meet each person's needs. Integrative counselling means she combines different ways of working to suit the person in front of her, helping with anxiety, depression and relationship struggles. A second focus is grief-informed support, used to help people process loss, anticipatory grief and the emotional impact of illness.

Finding the right approach is part of the work together. Gemma will discuss options with each person and agree a plan based on their needs, goals and preferences. That collaborative decision-making helps match methods to the issues someone brings into sessions.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are useful when face-to-face connection matters, while phone sessions can fit a shorter check-in or when bandwidth is limited. Live chat and messaging suit people who prefer writing or need flexible, on-the-go contact. These options make it easier to fit counselling around work, family and health needs and help people keep continuity of care when in-person meetings are not possible.

What concerns does Gemma help with?

She supports people with stress, anxiety, relationship problems, grief and depression. Additional focus areas include chronic illness, caregiving stress, body image and bereavement-related issues.

How would you describe her therapeutic style?

Her style is integrative and person-centred, adapting to what each person needs. She offers clear, practical perspectives and a calm, non-judgemental way of talking.

What experience does she bring to sessions?

She has four years of experience and has worked in a hospice setting providing palliative care counselling, anticipatory grief and bereavement support. That work informs how she helps people manage loss and change.

Where is she based and what credentials does she hold?

She practises in the United Kingdom and is registered with the BACP, which is the British Association for Counselling and Psychotherapy.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging as ways to meet for counselling.

How are sessions paid for and what does it cost?

Sessions use a subscription model that can be cancelled at any time. The cost varies depending on location and therapist availability.

How do I begin a counselling relationship with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Grief

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Gemma

Gemma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Gemma Pyatt-Lonczyk, BACP

Background and approach

Approaches that shape online sessions

Areas of focus

What this therapist works with

Others working with stress, anxiety