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Gemma Collins, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Self esteem Depression Coping with life changes

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Gemma Collins is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has three years of professional experience. She offers calm, straightforward support for people facing stress, anxiety, depression and the effects of trauma and abuse. Gemma believes clients know their own stories and brings a respectful, patient style to sessions.

She focuses on building on strengths and helping clients recognise small steps that lead to change.

Background and approach

Gemma aims to make the first steps feel manageable and clear. In practice she listens without judgement and follows the client’s pace. Sessions focus on helping people talk through what matters, reduce overwhelming feelings and try new ways of coping.

Work may include looking at self-esteem, motivation and day-to-day practical strategies. Gemma also supports people dealing with chronic pain, long-term illness or disability, and the ripple effects of separation or workplace stress. She can help with feelings of guilt, shame, loneliness and questions about life purpose and identity.

Her training in Client-Centred Therapy shapes the way she works. That means the relationship matters most and sessions aim to feel honest, respectful and collaborative. People see Gemma for short-term goals or ongoing support depending on what they need.

Client-centred care online and practical session options

Client-Centred Therapy places the relationship at the heart of the work. The counsellor listens with empathy, reflects what they hear and helps the person explore their feelings and goals. This approach is helpful for anxiety, low self-esteem, depression and the emotional impact of trauma because it focuses on understanding the person’s experience.

Because Gemma uses a client-centred approach she will work collaboratively to find what feels right. That means discussing goals, checking how different ways of working feel, and adjusting the plan together. The choice of techniques and session pace is guided by the person’s needs and preferences.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for deeper conversations and visual connection. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit people who prefer writing, want quick reflections between sessions or need flexible timing. These options make therapy more accessible and easier to fit around work, family and daily life.

What kinds of issues does Gemma help with?

She supports people dealing with stress, anxiety, trauma and abuse, low self-esteem and depression. Additional focus areas include chronic pain or illness, workplace problems, isolation and relationship separation.

How would she describe her therapeutic style?

Her style is client-centred, meaning she follows the client’s lead and emphasises understanding and respect. Sessions aim to build on strengths and help clients try practical steps between meetings.

How much experience does she have?

Gemma has three years of professional experience working with people in the United Kingdom. Her background includes supporting common difficulties such as anxiety and depression.

What credential does she hold and where is she based?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.

Which languages are offered and can she work internationally?

Sessions are offered in English. She is not accepting international clients at this time.

What session formats are available?

Gemma offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time. Pricing details are provided during the sign-up process.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Gemma

Gemma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Gemma Collins, BACP

Background and approach

Client-centred care online and practical session options

Areas of focus

What this therapist works with

Others working with stress, anxiety