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Home Counsellors Francesca Dolan Wills
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Francesca Dolan Wills, BACP

Credentials
BACP
Experience
6 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with GriefSelf esteemCareer difficultiesDepressionCoping with life changes

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Francesca Dolan Wills brings six years of professional counselling experience in the United Kingdom. She combines past roles in hospice care, a pregnancy loss charity, the NHS and police support services with work in independent practice. Francesca also spent eight years as a work and employment coach before training as a counsellor and now holds BACP registration.

She works in English and accepts international clients. Francesca helps people facing grief, pregnancy and fertility loss, stress and anxiety, and major life changes.

Background and approach

She supports those dealing with career difficulties, family problems and relationship concerns. Practical issues such as sleeping problems, chronic illness and caregiving stress are also within her focus. Her style is warm and non-judgemental.

Sessions aim to create a calm space to talk through feelings and make sense of difficult events. Francesca uses client-centred listening alongside emotionally-focused and mindfulness approaches to help people notice patterns and respond differently. She draws on experience from charities and larger services to offer short-term and longer-term work.

That background informs how she balances problem-solving with emotional exploration. Solution-focused techniques are used when people want clear steps and goals. Sessions can suit someone looking for practical tools or deeper emotional processing.

Francesca aims to work collaboratively, helping people set achievable goals while also addressing painful feelings. She understands taking the first step can be hard and offers steady, supportive guidance.

Therapeutic approaches you can access online

Client-Centred Therapy focuses on listening closely and helping people feel heard. It encourages the client to lead the conversation so they can clarify their own thoughts and decide what matters most in their life. Emotionally-Focused Therapy (EFT) helps people understand and work with strong emotions in the moment, and is often used when grief, relationship pain or family issues are prominent.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and practical needs and together decide which approach or mix of approaches fits best. Sessions can move between exploring feelings, building practical steps, and practising mindfulness skills depending on what the person wants to achieve.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are useful for a full conversation with visual cues, phone sessions suit a quieter, lower-bandwidth check-in, and text or live chat can work for brief reflections or flexible check-ins during a busy week. These options make it easier to fit therapy around work, family and other commitments.
What concerns does Francesca specialise in?
She focuses on grief, pregnancy and fertility loss, stress, anxiety and major life changes, along with family and relationship issues.
What is her therapeutic style like?
Her work blends client-centred listening with emotionally-focused and mindfulness approaches, aiming for a calm, non-judgemental space.
What experience does she bring?
Francesca has six years of counselling experience and previously spent eight years as a work and employment coach for the UK government.
What credential does she hold and where is she based?
She is registered with the BACP and practises in the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English and she accepts international clients.
How are sessions delivered?
Therapy is offered via video calls, phone sessions, live chat or text-based messaging to suit different needs.
How much do sessions cost?
Cost varies with the client location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

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Experience
6 years
Registered with
BACP
Languages
English

Contacting Francesca

Francesca takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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