Directory entry

Frances Fraser, BACP

Credentials: BACP
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsParenting issuesSelf esteem Coping with life changes

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Frances Fraser offers calm, practical support for people feeling overwhelmed by stress, anxiety, depression or major life changes. She invites clients to talk about family and parenting pressures, relationship or intimacy concerns, work stress and difficulties with motivation and self-esteem. Frances works in a down-to-earth way and helps people notice their own strengths as they make changes.

Over eight years Frances has helped people facing addictions, ADHD-related struggles and the fallout from betrayal or family conflict.

Background and approach

She also addresses issues such as attachment and abandonment, body image, guilt, shame and isolation. Sessions aim to be straightforward and focused on the problems someone brings in. Frances draws on Client-Centred Therapy, which means she listens carefully and follows the client’s lead.

The approach supports people to make sense of their feelings and to build confidence in their choices. It is useful when someone wants to be understood first, and to develop their own solutions. She works with people across the United Kingdom and accepts international clients.

Conversations take place in English and are offered by video call, phone, live chat or text-based messaging. Frances asks clients to pick the session format that fits their life and needs. To begin a therapeutic pathway with Frances, a person completes a short matching questionnaire and arranges sessions through the site.

The model is subscription-based, and sessions can be scheduled according to therapist availability.

How Frances uses client-centred theory in online therapy

Client-Centred Therapy centres on listening and on treating the person as the expert on their own life. In practice this means the therapist reflects what is said, checks understanding and offers empathy so clients can clarify feelings and make choices. It is often helpful for anxiety, depression, self-esteem and relationship or attachment concerns.

Finding the right therapeutic approach is something Frances shares with the client. She will discuss the Client-Centred way of working and explore whether it fits the client’s goals and preferences. Together they decide how to shape sessions and which issues to prioritise, adjusting as progress is made.

Online sessions make the work more flexible. Video calls allow face-to-face conversation when tone and expression matter, while phone sessions use less bandwidth and can fit into a short break. Live chat and text messaging suit people who prefer writing or who want brief check-ins between appointments. These options help clients access therapy around work, family and travel commitments while keeping the focus on their needs and goals.

What concerns does Frances specialise in?

She helps with stress, anxiety, depression and coping with life changes. Other areas include family and parenting pressures, self-esteem, addictions and ADHD-related struggles.

What is her therapeutic style like?

Frances works using a Client-Centred Therapy approach, which focuses on listening and following the client’s lead. The style encourages people to find their own solutions with supportive guidance.

How much experience does she have?

She has eight years of professional experience working with a range of concerns from relationship issues to mood and motivation problems.

What credentials and location are listed?

Frances is registered with the British Association for Counselling and Psychotherapy, recorded as BACP, and practices from the United Kingdom.

Which languages and regions are supported?

Sessions are offered in English and Frances accepts international clients as well as people in the UK.

What session formats are available?

Clients can meet by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How do payments and cost work?

Costs vary with location and therapist arrangements; sessions operate through a subscription model that can be cancelled at any time.

How do I start therapy with Frances?

Choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Parenting issues

Therapeutic approaches

Client-Centred Therapy

Experience: 8 years
Registered with: BACP
Languages: English

Contacting Frances

Frances takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Frances Fraser, BACP

Background and approach

How Frances uses client-centred theory in online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety