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Home Counsellors Fay Wancke
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Fay Wancke, BACP

Credentials
BACP
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGriefSelf esteemDepression

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Fay Wancke uses a client-centred approach to make therapy feel straightforward and humane. She believes the person in front of her knows their story best and aims to create space for that to be heard. Fay is based in the United Kingdom and has three years of professional experience as a counsellor.

She holds BACP accreditation, which signals recognised professional registration in the UK. Fay supports people dealing with stress and anxiety, and she helps with relationship concerns and low self-esteem.

Background and approach

She also works with grief and depression, and with related issues such as motivation and confidence. Fay pays attention to how past attachments and experiences shape current feelings and choices. Sessions focus on listening, reflecting, and building on the client’s strengths.

Conversations are plain and direct, with practical steps when they are helpful. Fay aims to help people feel more able to manage difficult emotions and make clearer decisions about next steps.

She also has experience with a wide range of related concerns, including abandonment, adoption and foster care matters, ageing and geriatric issues, body image, chronic illness and pain, cancer, caregiver stress, and communication problems. Fay approaches each topic by asking what the person needs right now and responding without judgement.

People can expect a gentle pace and an emphasis on their own resources. Fay’s work is collaborative - she listens first and then helps people find ways forward that fit their life. If someone wants a straightforward, empathetic counsellor who values their perspective, Fay aims to provide that support.

Client-centred care delivered online

Client-Centred Therapy places the person at the heart of the work. The counsellor listens with empathy and reflects back what matters most to the client. This approach helps people who are facing anxiety, low self-esteem, grief or relationship uncertainty to feel heard and to notice their own strengths.

Finding the right approach is part of the journey. Fay will work together with each person to decide what feels most helpful, matching the method to their goals and preferences. That collaborative process helps shape sessions so they remain practical and relevant.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are useful for a fuller conversational experience, while phone sessions can be easier when internet bandwidth is limited. Live chat and messaging are good for shorter check-ins or when someone prefers not to be on camera. These options make it easier to fit counselling into a busy life and to keep continuity between sessions.
What kinds of concerns does Fay focus on?
She helps people with stress, anxiety, relationship issues, grief, self-esteem and depression. Additional areas include abandonment, body image, chronic illness and many related life stresses.
How would you describe Fay's therapeutic style?
Fay uses Client-Centred Therapy, which emphasises listening, empathy and building on a person’s strengths. Sessions aim to be collaborative and practical.
What is her professional background?
Fay has three years of professional counselling experience. She draws on that experience to support people through everyday and complex problems.
Where is Fay based and what credential does she hold?
She is based in the United Kingdom and holds BACP registration as provided in her profile.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with Fay?
She does not accept international clients at this time.
What session formats are available online?
Fay offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are costs and getting started handled?
Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, use the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

Areas of focus

What this therapist works with

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Therapeutic approaches

Experience
3 years
Registered with
BACP
Languages
English

Contacting Fay

Fay takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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