Directory entry

Emma Marshall, BACP

Credentials: BACP
Experience: 12 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuseParenting issuesDepression ADHD

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Emma Marshall helps people manage stress, anxiety, trauma and depression. She supports those facing parenting strains, relationship and family challenges, grief, low self-esteem and career uncertainty. She also advises on ADHD, compassion fatigue and coping with major life changes.

Emma takes an open, steady approach. She aims to create a calm space where people can speak plainly about what is hard. She listens for patterns and connections that matter to each person.

Background and approach

Her manner is warm and approachable, and she focuses on practical steps as well as emotional understanding. Over a dozen years in practice have given Emma experience with a wide range of concerns. That includes loss, chronic illness and pain, abandonment issues, body image, communication problems and mood disorders.

She also offers support around pregnancy and childbirth, divorce and separation, and the particular stresses carers face. Emma works from the belief that people can recover a sense of wholeness when they are given time and empathy. She aims to walk alongside clients rather than direct them.

Sessions typically combine talking, gentle reflection and straightforward coping strategies to help with day-to-day life. Sessions are offered in English and take place online by video call, phone, live chat or messaging. Emma is registered with the British Association for Counselling and Psychotherapy, BACP, and works with people across the United Kingdom.

How therapeutic approaches work online

Emma uses evidence-based therapeutic techniques to help people understand and change patterns that cause stress and low mood. One common approach focuses on identifying unhelpful thoughts and testing them against real-life evidence so that people can reduce anxious or depressive thinking and try new behaviours. Another approach works with trauma-related experiences by helping people tell a clearer story about what happened, process strong feelings and learn coping strategies to manage symptoms day to day.

Finding the right approach is part of the work. Emma will discuss different ways of working and tailor the methods to a person’s goals and preferences. This is a collaborative process where the therapist and client agree on steps, review progress and adapt the plan when needed.

Online therapy offers practical benefits for many people. Video calls allow face-to-face conversation without travel. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and messaging suit quick updates, reflective notes and ongoing support between sessions. These options give flexibility to fit therapy around work, family and health needs while maintaining consistent contact with a registered professional.

What concerns does Emma support?

Emma works with stress, anxiety, depression, trauma and abuse, grief and low self-esteem. She also supports people with parenting challenges, ADHD, relationship and family issues and career or life transition worries.

How would you describe her therapeutic style?

Her approach is calm and down-to-earth. She listens, reflects back what she hears and helps people build simple coping strategies for everyday life.

What experience does she have?

Emma has 12 years of experience offering counselling for a broad range of concerns including chronic illness, caregiving stress, mood disorders and post-traumatic stress.

Where is Emma based and what credentials does she hold?

She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.

Which languages does she use in sessions?

Sessions are offered in English.

Can people outside the UK work with her?

She does not accept international clients at this time and works with people located in the United Kingdom.

What session formats are available?

Emma offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does the subscription and starting process work?

Cost varies with location and therapist availability and is managed via a subscription that can be cancelled at any time. To start, select the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to Emma's availability.

Areas of focus

What this therapist works with

Most often

Experience: 12 years
Registered with: BACP
Languages: English

Contacting Emma

Emma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Emma Marshall, BACP

Background and approach

How therapeutic approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety