Directory entry

Emma Collen, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsParenting issuesCoping with life changes

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Emma Collen is a counsellor based in the United Kingdom who supports people coping with stress, anxiety, relationship and family concerns. She also helps with parenting challenges, grief, trauma and abuse, mood issues and problems with eating or sleeping. Emma identifies as a British Association for Counselling and Psychotherapy professional and has three years of clinical experience.

She aims to make the first step feel less daunting. Sessions focus on talking through what matters most right now and finding manageable ways to cope.

Background and approach

The approach is warm and non-judgemental, with the person’s pace and priorities guiding each session. Emma uses client-centred methods to listen closely and help people feel heard. She also draws on psychodynamic ideas to look at patterns that repeat in relationships and emotional life.

Together these approaches help with issues such as attachment worries, abandonment, guilt, shame and communication problems. Her work covers practical concerns too, including career stress, compassion fatigue, chronic pain and midlife reassessment. Emma supports people dealing with addiction, bipolar mood struggles, post-traumatic stress and the emotional effects of illness and disability.

Sessions can be arranged as video calls, phone sessions, live chat or text messaging to suit different needs and schedules. To get started, clients complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.

How Emma’s Approaches Work Online

Client-Centred Therapy places the person’s experience at the centre of sessions. The counsellor listens closely, reflects what is said and helps the person find their own solutions. This approach suits people wanting a supportive space to talk through stress, parenting worries or relationship concerns.

Psychodynamic Therapy looks at recurring patterns and early relationships that shape current feelings and behaviour. It can help with attachment issues, abandonment fears, long-standing anxiety or repeating relationship problems by exploring how the past influences the present.

Choosing the right approach is part of the process and Emma will work with each person to decide what fits best. She discusses goals and preferences, then adjusts the style and pace so the work feels collaborative and manageable.

Online sessions are offered as video calls, phone sessions, live chat or text messaging, giving practical flexibility. Video calls are useful for face-to-face conversation, phone sessions work well when bandwidth is limited, live chat can be good for shorter check-ins, and text messaging suits people who prefer written exchanges. These options make it easier to fit therapy around work, family life and other commitments.

What concerns does Emma specialise in?

She supports people with stress, anxiety, relationship and family issues, plus parenting challenges. She also sees people for grief, trauma, addictions, mood disorders and many related concerns.

What is her general therapeutic style?

Emma uses a warm, non-judgemental approach and lets the person set the pace. Sessions focus on talking through current problems and finding practical ways to cope.

What experience does she bring?

She has three years of professional experience working with a range of emotional and relational issues. Her background includes supporting people through life changes and chronic stress.

What credentials and location should I know about?

Emma is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

What session formats does she offer?

Therapy is available by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are sessions paid for?

Sessions use a subscription model that can be cancelled at any time; costs vary with location and therapist availability.

How do I begin working with Emma?

Begin by choosing the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Emma

Emma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Emma Collen, BACP

Background and approach

How Emma’s Approaches Work Online

Areas of focus

What this therapist works with

Others working with stress, anxiety