Elizabeth Turner, NCPS

Approaches that guide online therapy

Elizabeth draws from evidence-based therapeutic techniques and places a person-centred approach at the heart of online work. A person-centred approach means the counsellor listens closely, reflects what they hear and follows the client’s pace to help them make sense of feelings and priorities. This is useful for anxiety, grief and feeling stuck when someone needs a steady, non-directive presence.

She also uses integrative methods, blending practical tools with reflective conversation. That might include breathing or grounding practices to manage acute stress, and problem-solving steps for career or relationship worries. These techniques help people build everyday coping skills and notice patterns that keep them feeling trapped.

Choosing the right approach is part of the process and happens together. The therapist will discuss options, try methods that fit the client’s goals, and adjust the plan as progress is seen. This collaborative way helps ensure the work matches what the person needs and prefers.

Online formats include video calls, phone sessions, live chat and text messaging, offering flexibility for different routines. Video is good for face-to-face conversation and visual cues, phone can be lower bandwidth or easier when hands-free time is needed, live chat suits short check-ins and text messaging supports ongoing reflection between sessions. These options make it easier to fit therapy into busy lives and keep continuity between appointments.