Elaine Doyle, BACP

Person-centred approaches and online counselling

Client-Centred Therapy focuses on being listened to and understood. The counsellor offers empathetic, non-directive support so the person remains in control of what they bring to each session. This approach is often helpful for issues like low self-esteem, relationship difficulties, trauma and addiction because it centres on the person’s own priorities and pace.

Finding the right approach is part of the work together. The counsellor will talk with clients about their needs, goals and preferences and decide collaboratively how to proceed. That might mean short-term practical focus or longer exploration depending on what the person wants.

Online sessions are offered by video call, phone, live chat or text-based messaging so people can choose what suits them best. Video calls are useful for a closer face-to-face experience, phone sessions can work well when bandwidth is limited or for a shorter check-in, and messaging options suit those who prefer writing or need flexible timing. These formats make it easier to fit therapy around work, family and daily life while keeping the work collaborative and focused on the client’s aims.