Directory entry

Donna Hendricks, BACP, NCPS

Credentials: BACP, NCPS
Experience: 12 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Grief Self esteem Coping with life changes

Ready when you are

Donna sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Donna Hendricks is a counsellor with 12 years of experience working across voluntary, personal and NHS settings in the United Kingdom. She holds a Counselling degree and a Masters in Cognitive Behavioural Psychotherapy, and is registered with the British Association for Counselling and Psychotherapy (BACP) and NCPS.

Donna takes a respectful, person-focused stance and aims to help people feel heard and understood from the first session. Donna uses a mix of practical talking therapies to address everyday problems.

Background and approach

She draws on cognitive behavioural methods to help people spot and change unhelpful thinking and behaviours. Her person-centred roots mean she listens first and follows the client’s lead. She works with common difficulties such as stress, anxiety, depression, trauma and grief.

She also helps with self-esteem, relationship and family concerns, eating issues, parenting strain, anger and career worries. Additional areas of focus include ADHD, bipolar, body image and attachment difficulties. Sessions combine structured techniques and open conversation.

Donna may offer goal-focused exercises, breathing and grounding skills, or steps to manage overwhelming thoughts. She explains ideas in simple language and checks in often to make sure the approach fits the person’s needs. People who want a straightforward, empathetic counsellor will find a calm, curious presence.

Donna aims to help people gain clearer perspective, practical coping strategies and renewed hope for moving forward.

Practical therapy approaches for online sessions

Donna commonly draws on cognitive behavioural therapy and a person-centred approach in her online work. Cognitive behavioural therapy, or CBT, focuses on spotting unhelpful thoughts and testing them with real-life experiments to reduce anxiety and low mood. The person-centred approach means she listens openly and follows the person’s priorities, creating room to feel heard and understood.

She also uses acceptance and commitment ideas when relevant, helping people notice difficult thoughts and choose actions that match their values rather than getting stuck. These approaches suit issues such as stress, anxiety, depression, trauma responses and relationship concerns by combining practical steps with empathic listening.

Choosing the right approach is a shared process. The therapist will discuss options, try techniques together and adapt based on what helps most. Clients set goals and preferences and the work is adjusted over time to match those aims.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging, giving flexibility around work, family or mobility. Video works well for in-depth conversation and exercises, phone can be easier when bandwidth is limited, and messaging is useful for brief check-ins or paced reflection. These options make it simpler to fit therapy into a busy life while keeping the focus on meaningful progress.

What kinds of problems does she help with?

She supports people facing stress, anxiety, depression, trauma and grief, plus issues like low self-esteem, relationship and family concerns, eating difficulties, parenting strain, anger and career stress.

What is her therapeutic style?

Donna blends person-centred listening with practical techniques. She uses cognitive behavioural approaches alongside acceptance-based and solution-focused ideas to tailor sessions.

How long has she been practising?

She has 12 years of experience working in voluntary, personal and NHS settings in the United Kingdom.

What credentials does she hold and where is she based?

Donna holds a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and is registered with BACP and NCPS. She practises in the United Kingdom.

Which languages are used in sessions?

Sessions are offered in English.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How is cost handled?

Cost varies by location and therapist availability; sessions run through a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by clicking the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on the therapist's listed availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience: 12 years
Registered with: BACP, NCPS
Languages: English

Contacting Donna

Donna takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Donna Hendricks, BACP, NCPS

Background and approach

Practical therapy approaches for online sessions

Areas of focus

What this therapist works with

Others working with stress, anxiety