Claire Jones, BACP

Client-centred care and online support

Client-Centred Therapy places the person at the centre of the work. The therapist listens without judgement and follows the client's lead to find what matters most. This approach suits people who want a respectful space to explore feelings, make sense of grief, or build self-esteem.

Claire can draw on this way of working to help with eating concerns, stress, anxiety and life-stage changes. Sessions usually focus on understanding each person's story, identifying strengths, and trying small, practical steps between meetings to build confidence and coping skills.

Finding the right approach is part of the process and is done together. The therapist will discuss goals, preferences and what feels most helpful. If an adjustment is needed, Claire will work collaboratively to change focus or style so it better fits the client's needs.

Online sessions are offered by video call, phone, live chat or text-based messaging, making it easier to fit therapy around work, caregiving or mobility limits. Video calls allow face-to-face conversation, phone sessions suit lower bandwidth situations, and messaging can be useful for brief check-ins or when people prefer not to use a camera. These options aim to make getting support easier and more flexible for different lifestyles.